Customer Solutions Architect
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Grovy Developers is seeking a Customer Solutions Architect for a full-time, on-site role in Dubai. The role involves understanding customer requirements, designing solutions aligned with real estate offerings, and collaborating with sales and delivery teams.
Key Skills for This Role
Responsibilities
- Understand customer requirements and design end to end solutions aligned with Grovy's real estate offerings
- Collaborate with sales and presales teams
- Conduct solution workshops and presentations with clients
- Prepare technical and functional proposals
- Map customer journeys to Grovy products and services
- Work with project delivery teams to ensure solution feasibility
- Maintain strong customer relationships throughout the lifecycle
- Provide consultative guidance to optimize customer value and satisfaction
- Contribute to continuous improvement by gathering feedback and identifying enhancement opportunities
Requirements
- Strong Solution Architecture skills
- Consulting and Business Process skills
- Presales and Customer Relationship Management (CRM) skills
- Relevant experience in real estate, property technology, or related industries beneficial
- Strong communication, presentation, and stakeholder management skills
- Bachelor's degree in Engineering, Information Technology, Business, or related field
Full Job Posting
Company Description
- Grovy Developers is a forward thinking real estate company in the UAE, recognized among the nation’s Top 10 Most Promising Real Estate Brands by Asia Business Outlook.
- The company is known for quality, transparency, and innovation, with nearly five decades of family experience in real estate.
Role Description
- The Customer Solutions Architect is a full time, on site role based in Dubai.
- Focuses on understanding customer requirements, designing end to end solutions that align with Grovy’s real estate offerings, and ensuring seamless integration with existing business processes and systems.
- Day to day responsibilities include collaborating with sales and presales teams, conducting solution workshops and presentations with clients, preparing technical and functional proposals, and mapping customer journeys to Grovy products and services.
- Also involves working closely with project delivery teams to ensure solution feasibility, maintaining strong customer relationships throughout the lifecycle, and providing consultative guidance to optimize customer value and satisfaction.
- Contributes to continuous improvement by gathering feedback, identifying enhancement opportunities, and supporting strategic initiatives.
Qualifications
- Strong Solution Architecture skills, including designing scalable, customer centric solutions and integrating technical and business requirements.
- Consulting and Business Process skills, with the ability to analyze client operations, optimize workflows, and recommend improvements.
- Presales and Customer Relationship Management (CRM) skills, including conducting demos, creating proposals, managing client expectations, and maintaining long term relationships.
- Relevant experience in real estate, property technology, or related industries is beneficial, along with familiarity with UAE market dynamics.
- Strong communication, presentation, and stakeholder management skills, with the ability to work cross functionally.
- Bachelor’s degree in Engineering, Information Technology, Business, or a related field; advanced certifications are an advantage.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Grovy Developers
Back Office Employee
Dubai, UAE
Grovy Developers is seeking a Back Office Employee to support daily administrative, operational, and documentation activities. Responsibilities include data entry, records management, report preparation, and coordination
Customer Solutions Architect
Dubai, UAE
Grovy Developers seeks a Customer Solutions Architect to design end-to-end solutions for real estate offerings. The role involves understanding customer needs, collaborating with sales and technical teams, and managing c
Social Media Analyst
Dubai, UAE
Grovy Developers is hiring a Social Media Coordinator to plan, create, and publish engaging content across platforms. The role supports brand awareness, lead generation, and community engagement in a fast-paced real esta
Video Coordinator
Dubai, UAE
Grovy Developers is looking for a Video Coordinator to support end-to-end video production for marketing and branding initiatives. The role involves coordinating pre-production, scheduling shoots, managing footage, and a
Video Journalist
Dubai, UAE
Grovy Developers seeks a Video Journalist to produce video stories highlighting real estate projects and initiatives. The role involves shooting, editing, interviewing, and collaborating with marketing teams. Requires sk
Video Editor
Dubai, UAE
Grovy Developers is hiring a full-time, on-site Video Editor in Dubai to edit raw footage into compelling video content showcasing real estate projects. The role requires proficiency in Adobe Premiere Pro, Final Cut Pro,
Customer Relationship Management Manager
Dubai, UAE
Design and implement CRM strategies to improve customer engagement, retention, and satisfaction across a real estate portfolio. Requires strong analytical, communication, and project management skills with proficiency in
Media Coordinator
Dubai, UAE
Grovy Developers seeks a Media Coordinator to manage media plans across digital, print, outdoor, and social channels. The role involves coordinating campaigns, conducting market research, liaising with agencies, and trac
Back Office Employee
Dubai, UAE
Customer Solutions Architect
Dubai, UAE
Social Media Analyst
Dubai, UAE
Video Coordinator
Dubai, UAE
Video Journalist
Dubai, UAE
Video Editor
Dubai, UAE
Customer Relationship Management Manager
Dubai, UAE
Media Coordinator
Dubai, UAE