Customer Services Coordinator - Dammam

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

**Monthly Base Salary:** SAR 8,800 - SAR 10,800 (depending on experience)

**Benefits:** Housing / Transportation allowance, 9% Bonus target, Medical insurance, Group Life insurance, 30 calendar days annual leave, end of service award

**Location:** Dammam (office presence 5 days per week)

SPM™ Oil & Gas, a Caterpillar company, is a leading global provider of pressure pumping and pressure control products and services for the oil and gas industry.

Operating through regional service and distribution centers, we enable customers to achieve productivity, operational efficiency, safety and environmental goals in demanding oilfield operations.

We deliver top-performing, high-quality and reliable pressure pumping, flow control and wellhead equipment for various oilfield applications and provide comprehensive services including repair, refurbishment, inspection, testing, certification and rental.

Ensure the end-to-end fulfilment of customer service orders – from quotation to delivery.

Provide operational and administrative support for service center and field activities.

**Accuracy and Attention to Detail:** Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

**Collaborating:** Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

**Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

**Flexibility and Adaptability:** Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

**Managing Multiple Priorities:** Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

**Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

**Office Administration:** Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.

**Microsoft Office:** Knowledge of Microsoft Office; ability to use the features and functions in Microsoft Office products.

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours.

After all, when your work can impact the entire world, it’s important to do work that matters.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For the past 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.

Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

NB.

The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process.

Use of AI-generated content may disadvantage your application.

Caterpillar is an Equal Opportunity Employer.

Qualified applicants of any age are encouraged to apply

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