Credit Control In-Charge

Job Summary

Key Responsibilities

• Handle customer payment collections through cash, cheques, bank transfers, and other approved payment methods.
• Follow up on outstanding invoices via email, telephone calls, and client visits.
• Monitor accounts receivable aging reports and maintain accurate collection records.
• Prepare and issue Statements of Account (SOA), payment reminders, and collection reports.
• Coordinate with the Accounts and Sales departments regarding customer payments and collection status.
• Ensure timely deposit of cheques and track cheque clearance.
• Investigate and resolve payment discrepancies, invoice disputes, and collection-related issues.
• Maintain positive relationships with customers while ensuring timely collections.
• Update management regularly on collection performance, overdue accounts, and customer payment commitments.
• Support month-end closing activities related to accounts receivable and collections.
• Maintain proper documentation of collection activities and customer communications.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2–5 years of experience in collections, credit control, accounts receivable, or a similar role.
• Strong communication, negotiation, and customer relationship management skills.
• Good knowledge of accounting principles and collection procedures.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/accounting systems.
• Ability to work independently and manage multiple accounts effectively.
• Strong attention to detail and organizational skills.

Preferred Skills

• Experience in Credit Control or Accounts Receivable functions.
• Ability to handle customer disputes professionally and achieve collection targets.

Benefits

• Competitive salary package
• Career growth opportunities
• Health insurance and company benefits as per policy
• Supportive and professional work environment