Coordinator Marketing
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Key skills for this role
About the Role
talabat is seeking a Marketing Coordinator to support the marketing team in executing campaigns across CRM, social media, and offline channels. The role involves managing end-to-end CRM campaigns, coordinating with internal teams, and preparing performance reports.
Key Skills for This Role
Responsibilities
- Own end to end management of CRM campaigns across all channels
- Take full ownership of the briefing process to ensure timely campaign requests
- Support local advertising, promotional campaigns, and event management
- Set communication to the right audience in the customer funnel
- Support the Marketing Manager in launching and briefing talabat pro campaigns
- Set up templates and processes for requesting marketing support for new verticals
- Coordinate with internal functions within Marketing and cross functional teams
- Prepare and own performance reports including competitive landscape and campaign performance
Requirements
- Experience in CRM campaign management across push notifications, email, SMS, and in app channels
- Ability to create content in both English and Arabic
- Experience in coordinating with internal teams and stakeholders
- Familiarity with performance reporting and KPIs such as open rates, CTR, conversions
Full Job Posting
Job Overview
- Your role is to work closely with our Marketing Team to ensure the execution of projects goes as smoothly as possible.
What's On Your Plate?
- Own end to end management of CRM campaigns across all channels (push notifications, email, SMS, and in app), including proactively collecting briefs from internal stakeholders on time, leading content creation in both English and Arabic, and coordinating with the CRM team to take campaigns live.
- Take full ownership of the briefing process to ensure all teams submit their campaign requests within agreed deadlines.
- Support local advertising, promotional campaigns and event management as per the department and brand guidelines and budget.
- Ensure that talabat is well positioned as a brand in the local market and reaches the right audience to optimize market share.
- Set communication to the right audience in the customer funnel.
- Support the Marketing Manager in launching and briefing talabat pro campaigns across different channels (CRM, social media, digital, and offline), including preparing campaign briefs, coordinating with relevant teams, and ensuring timely execution of any new ventures in progress.
- Set up templates and processes for requesting marketing support for new verticals.
- Coordinate with other internal functions within the Marketing department as well as cross functions like PR & Comms, Sales, and the regional creative team.
- Prepare and own the following performance reports: Competitive landscape Weekly; Active campaign performance report including KPIs (open rates, CTR, conversions).
- Responsible for the Communication: CRM: Push notification and Email.
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