Collections & Billing Executive
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Key skills for this role
About the Role
Al Abbas Group seeks a Collections & Billing Executive to manage customer contracts, billing processes, and accounts receivable. The role involves contract renewals, invoice management, payment follow-ups, and dispute resolution, requiring strong organizational and communication skills.
Key Skills for This Role
Responsibilities
- Manage an assigned portfolio of customer accounts and oversee contract renewal activities
- Review customer agreements and contract terms to ensure compliance and accurate execution
- Coordinate contract renewal processes and maintain up to date contract records
- Ensure timely processing and documentation of contract related activities
- Manage monthly billing activities and ensure timely issuance of invoices
- Monitor customer accounts and outstanding receivables to support cash flow objectives
- Achieve assigned Accounts Receivable targets through proactive account management
- Coordinate with customers regarding invoices, payment schedules, and account status updates
- Conduct regular follow up with customers regarding outstanding payments and commitments
- Secure payment arrangements and proactively address barriers to customer payments
- Investigate and resolve billing disputes in accordance with company policies and procedures
- Maintain detailed records of customer interactions, payment commitments, and account activities
Requirements
- Bachelor's Degree in Business Administration, Finance, Accounting, Commerce, or a related field
- 2–5 years of experience in contracts management, billing, accounts receivable, collections, or customer account administration
- Experience managing customer contracts, invoicing, and collections activities is required
- Strong understanding of billing processes, payment cycles, and contract administration
- Excellent negotiation, communication, and stakeholder management skills
- Strong customer service orientation with the ability to manage sensitive situations professionally
- Highly organized with strong attention to detail and accuracy
- Ability to manage multiple priorities and work effectively in a fast paced environment
- Proficiency in Microsoft Office applications, particularly Excel and Outlook
- Experience working with ERP systems, CRM platforms, or billing systems is an advantage
- Strong analytical, problem solving, and follow up skills
Full Job Posting
About the Role
- The Collections & Billing Executive plays a critical role in managing customer contracts, billing processes, and accounts receivable activities to support the financial performance of the business.
- The role is responsible for contract renewals, invoice management, payment follow ups, dispute resolution, and customer account administration while ensuring compliance with company policies and maintaining strong customer relationships.
Key Responsibilities
- Manage an assigned portfolio of customer accounts and oversee contract renewal activities.
- Review customer agreements and contract terms to ensure compliance and accurate execution.
- Coordinate contract renewal processes and maintain up to date contract records.
- Ensure timely processing and documentation of contract related activities.
- Manage monthly billing activities and ensure timely issuance of invoices.
- Monitor customer accounts and outstanding receivables to support cash flow objectives.
- Achieve assigned Accounts Receivable targets through proactive account management.
- Coordinate with customers regarding invoices, payment schedules, and account status updates.
- Conduct regular follow up with customers regarding outstanding payments and commitments.
- Secure payment arrangements and proactively address barriers to customer payments.
- Investigate and resolve billing disputes in accordance with company policies and procedures.
- Maintain detailed records of customer interactions, payment commitments, and account activities.
Qualifications & Experience
- Bachelor's Degree in Business Administration, Finance, Accounting, Commerce, or a related field.
- 2–5 years of experience in contracts management, billing, accounts receivable, collections, or customer account administration.
- Experience managing customer contracts, invoicing, and collections activities is required.
- Strong understanding of billing processes, payment cycles, and contract administration.
- Excellent negotiation, communication, and stakeholder management skills.
- Strong customer service orientation with the ability to manage sensitive situations professionally.
- Highly organized with strong attention to detail and accuracy.
- Ability to manage multiple priorities and work effectively in a fast paced environment.
- Proficiency in Microsoft Office applications, particularly Excel and Outlook.
- Experience working with ERP systems, CRM platforms, or billing systems is an advantage.
- Strong analytical, problem solving, and follow up skills.
What We Offer
- Company provided mobile SIM for business use.
- Comprehensive medical insurance coverage.
- Annual air ticket.
- Opportunity to work within a diversified and growth oriented organization.
- Structured career development and progression opportunities.
- Professional, collaborative, and supportive work environment.
Salary & Work Location
- Pay: AED5,000.00 per month
- Work Location: In person
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