Clinical Implementation Lead - East
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Key skills for this role
About the Role
Stryker is seeking a Clinical Implementation Lead to train surgeons and staff on Neurosurgical Enabling Technologies products. The role involves managing account transitions, troubleshooting technical issues, and supporting clinical studies.
Key Skills for This Role
Responsibilities
- Train and guide surgeons and hospital staff on Neurosurgical Enabling Technologies products
- Ensure smooth account transition for new sites and surgeons
- Troubleshoot technical issues and serve as point of contact for clinical questions
- Support clinical studies and ensure data collection compliance
- Mentor and coach team members through training and certification processes
Requirements
- 4 year degree required
- 6 years of relevant work experience
- Minimum 1 year proven ability performing all aspects of the Neurosurgical Enabling Technologies Clinical Specialist role
- Valid driver's license with good driving record
Full Job Posting
Essential duties & responsibilities
- Train and guide surgeons and hospital staff in the use of Stryker Neurosurgical Enabling Technologies products.
- Ensure smooth account transition for new sites and surgeons.
- Troubleshoot and solve technical issues related to products.
- Act as product ambassador during cases, trials, VIP visits, tradeshows.
- Educate surgeons and staff on clinical benefits and best practices.
- Support clinical studies to ensure data collection and communication.
- Work with Clinical Specialist Managers and sales team to prescribe product launch timelines.
- Track launch timelines and keep stakeholders updated.
- Provide prompt and accurate complaint reports.
- Monitor market and gather competitive intelligence.
- Conduct Launch 'Wrap Up' meetings.
- Provide case coverage at unassigned accounts as needed.
Education & special trainings
- 4 year degree required
Qualifications & experience
- 6 years of relevant work experience required.
- Minimum 1 year proven ability performing all aspects of the Neurosurgical Enabling Technologies Clinical Specialist role.
- Proven ability to show agility and leadership.
- Proven customer service skills.
- Valid Driver's license with good driving record required.
Benefits
- Medical and prescription drug insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Employee Stock Purchase Plan
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