Classified Sales Development Executive

Overview

• Bayut is the number one property portal in the Kingdom, connecting millions of users across the country.
• We are committed to delivering the best online search experience.
• As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market.
• With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
• As a Classified Sales Development Executive, you will be responsible for maintaining high customer satisfaction by providing timely support and solutions, sustaining customer relationships, and ensuring prompt listings collection.
• You will collaborate with the sales teams to develop the sales pipeline, manage the sales funnel, identify upsell opportunities, and handle customer account activations.
• You will also be responsible for maintaining accurate CRM records, staying updated on product information, achieving daily productivity targets, and tailoring sales pitches to potential customers' needs.
• In this role, you will:
• Provide timely support and solutions to customer queries, maintaining high customer satisfaction;
• Sustain relationships with customers to encourage repeat business;
• Ensure the prompt collection of listings from customers to keep the inventory up-to-date;
• Work closely with the sales teams to develop the sales pipeline by generating qualified leads and opportunities, contributing to completing sales targets;
• Manage the sales funnel, tracking the progress of leads and opportunities to ensure effective sales processes;
• Identify and create upsell opportunities to enhance customer value and increase revenue;
• Handle the activation of customer accounts, ensuring a smooth onboarding process;
• Document and maintain accurate customer information in the CRM system;
• Stay updated with product information to address customer queries and provide accurate information effectively;
• Achieve daily targets for calls, listings collection, push meetings, and meetings authentication to ensure productivity and goal attainment;
• Initiate contact with potential customers, understand their needs, and tailor sales pitches accordingly

Requirements

• A bachelor's degree in operations, communications, business administration, or a related field is preferred
• (1-2) years of account management experience;
• Proven track record of successfully meeting a sales quota, preferably over the phone
• Excellent command of English & Arabic (verbal & written);
• Good knowledge of the Real Estate industry;
• Basic knowledge and working experience of call centre systems & solutions;
• Proficiency in all Microsoft Office applications
• Ability to follow scripts;
• Strong negotiation and consultative sales skills;
• Excellent organisational and problem-solving skills;
• Exceptional customer service, communication and negotiation skills;
• Cool-tempered and able to successfully counter rebuttals to close sales

Benefits

• High-performing and fast-paced work environment

• Comprehensive Health Insurance

• Rewards and recognition

• Learning & Development