Canada- Technical Program Manager (PEO)
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Key skills for this role
About the Role
PointClickCare seeks a Technical Program Manager to orchestrate complex initiatives across product and engineering. You will enable product outcomes, drive clarity and flow, and bridge strategy to execution.
Key Skills for This Role
Responsibilities
- Enable product outcomes by partnering with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans
- Orchestrate multi team initiatives spanning product, infrastructure, and platform capabilities
- Drive clarity and flow by connecting business intent to execution signals
- Use AI driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations
- Champion empowered delivery by coaching teams on healthy operating rhythms and data driven practices
- Bridge strategy to execution by facilitating alignment between senior product, design, and engineering leaders
- Shape systems and culture by evolving shared tools, processes, and frameworks
Requirements
- 5+ years of experience leading complex software programs in TPM/EPM or similar roles
- 3+ years driving multi team initiatives across product and platform or infrastructure
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
- Technical fluency in modern software systems (APIs, architectures, integration patterns)
- Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents)
- Experience using metrics to improve predictability, flow, and outcomes
- Comfort using AI tools to support analysis and decision making
Full Job Posting
Job Summary
- Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across the product and engineering ecosystem.
Key Responsibilities
- Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans.
- Orchestrate multi team initiatives: Lead cross team efforts spanning product, infrastructure, and platform capabilities.
- Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals.
- Harness AI for insight: Use AI driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations.
- Champion empowered delivery: Coach teams on healthy operating rhythms and data driven practices.
- Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders.
- Shape systems and culture: Contribute to how PointClickCare executes at scale.
- AI fluency and curiosity: Understanding of applied AI concepts, comfort using AI tools, awareness of responsible AI practices.
- Travel to company Onsite 25% for eligibility
Your Key Strengths
- Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains.
- Technical fluency you understand system architectures, APIs, integration patterns.
- Systems level thinking you see cross cutting dependencies.
- Influence without authority you align stakeholders, manage conflict, and build consensus.
- Data driven mindset you define and use meaningful metrics.
- Bias toward action & ownership.
- Excellent communication skills.
- Passion for using technology, including AI, to improve how teams work.
- You connect dots across the portfolio.
- You coach teams to operate with greater autonomy.
- You embody AI first leadership.
Skills And Qualifications
- Bachelor's degree in computer science, Engineering, or related field, or equivalent practical experience.
Experience
- 5+ years of experience leading complex software programs in TPM/EPM or similar roles.
- 3+ years driving multi team initiatives across product and platform or infrastructure.
- Experience translating strategy and OKRs into execution plans.
- Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents).
- Technical fluency in modern software systems (APIs, architectures, integration patterns).
- Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools.
Compensation
- Base salary range: CAD 140,000 CAD 160,000 with a 15% Bonus and Fulltime benefits.
PointClickCare Benefits & Perks
- Benefits starting from Day 1
- Retirement Plan Matching (RRSP & 401K)
- Flexible Paid Time Off
- Lifestyle/Wellness Spending Account
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Learning Programs & Resources
- Employee Recognition
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