(Canada) Sr. Business Analyst (6 month contract)
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Key skills for this role
About the Role
PointClickCare is looking for a Senior Business Analyst to join the Data Intelligence and Analytics team on a 6-month contract. The role involves capturing data and integration requirements, building data flow diagrams, and supporting strategic initiatives.
Key Skills for This Role
Responsibilities
- Capture data, technical integration requirements and develop data flow diagrams, data dictionaries, data mapping, entity relationship diagrams and process flow diagrams.
- Facilitate interviews and process workshops to gather requirements from key stakeholders, identifying opportunities to improve the business using IT.
- Build user stories translated from to be use cases and process maps, including functional and non functional requirements and success criteria.
- Identify user story dependencies; participate in Grooming and Planning sessions to validate user story definition, impact, priority, and value.
- Design, build and maintain the enterprise business data architecture in collaboration with the enterprise business systems landscape.
- Design and produce applicable roadmap(s) of data management in collaboration with the Business Systems Manager team.
- Mentor and coach team members on best practices in business data flow and enterprise system integration process modelling.
- Document and maintain the end to end business data flow catalogue for any given business lifecycle.
- Identify critical relationships across systems, gaps and/or areas of risk, including mitigation solutions.
- Document and maintain the Data Service Catalogue for best practice delivery playbooks and standards.
- Lead business data critical initiatives and related requirement development, providing guidance on upstream and downstream impacts.
- Partner with Enterprise Applications team, providing guidance on dataflow, migration and data integrity best practices.
Requirements
- Bachelor's degree and/or equivalent experience
- Experience liaising with both business and technology teams, simplifying complex technical concepts
- Experience with modeling tools for process, data, and workflow at conceptual level; BPMN highly desired
- Experience in data lifecycle and ETL design; strong understanding of data management principles and data profiling
- Direct experience working with technical teams supporting data migration/synchronization between complex systems and/or integrations
- Ability to successfully conduct workshops with stakeholders from various functional areas and levels
- Experience in creating complex test plans and quality assurance plans to validate new systems
- Salesforce, NetSuite & PowerBI experience is preferred
- Direct experience in various systems analysis methodologies including data analysis, data mapping, flowcharts, use case development, story writing, UAT, and product documentation
- Direct experience in Agile methodologies including project management, iterative design, build and delivery
- Ability to prioritize and execute tasks in a fast paced environment
- Ability to effectively communicate and drive cross functional change with a sense of urgency
Full Job Posting
Position Summary
- As a key member of the Data Intelligence and Analytics team, you will support and contribute to strategic initiatives, building and maintaining relationships with key leaders and cross functional teams.
- You will be responsible for eliciting, analyzing, specifying and validating the business needs of project stakeholders, as well as devising and designing business process requirements.
Key Responsibilities
- Capture data, technical integration requirements and develop data flow diagrams, data dictionaries, data mapping, entity relationship diagrams and ‘To be’/’As Is’ process flow diagrams.
- Facilitate interviews and process workshops to gather requirements from key stakeholders, while also identifying opportunities to improve the business, using information technology as an enabler.
- In collaboration with the business SME, build user stories translated from to be use case(s) and process maps, functional and non functional requirements, including success criteria.
- Work to identify user story dependencies; participate in both Grooming and Planning working sessions to validate user story definition, impact, priority, and value.
- Design, build and maintain the enterprise business data architecture in collaboration with and in support of the enterprise business systems landscape.
- In collaboration with the Business Systems Manager team, design and produce the applicable roadmap(s) of data management.
- Mentor and coach team members on best practices standards in business data flow and enterprise system integration process modelling.
- Document and maintain the end to end business data flow catalogue for any given business lifecycle.
- Identify critical relationships across systems, gaps and/or areas of risk, including any mitigation solutions.
- Document and maintain the Data Service Catalogue for best practice delivery playbooks and standards, including but not limited to process management, system user access/persona, and release management.
- Lead business data critical initiatives and related requirement development, providing guidance on upstream and downstream impacts, including any risk mitigation solutions, and the necessary implementation workstreams and success criteria.
- Partner with Enterprise Applications team, providing guidance and support on dataflow, migration and data integrity best practices.
Required Skills & Experience
- Bachelor’s degree and/or equivalent experience.
- Experience liaising with both the business and technology teams with the ability to simplify complex technical concepts into easy to understand non technical language.
- Experience with modeling tools relating to process, data, and workflow at the conceptual level; BPMN highly desired.
- Experience in data lifecycle and ETL design; strong understanding of data management principles, data profiling.
- Direct experience working with technical teams supporting the delivery of data migration/synchronization between complex systems and/or integrations.
- Ability to successfully conduct workshops with stakeholders from various functional areas and levels in the organization.
- Experience in creating complex test plans and quality assurance plans to validate new systems.
- Salesforce, NetSuite & PowerBI experience is preferred.
- Direct experience in various systems analysis methodologies, including data analysis, data mapping, flowcharts, use case development, story writing, UAT and product documentation.
- Direct experience in Agile methodologies including project management, iterative design, build and delivery.
- Ability to prioritize and execute tasks in a fast paced environment.
- Ability to effectively communicate and drive cross functional change with a sense of urgency.
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