Call Center Agent
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Key skills for this role
About the Role
Battmobile is seeking a Customer Service Representative to handle inbound calls, coordinate service requests, and ensure customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in call centers or service roles.
Key Skills for This Role
Responsibilities
- Be the first point of contact for incoming customer calls
- Provide accurate information on services, pricing, and policies
- Coordinate service requests with dispatch and technical teams
- Ensure timely follow ups and customer satisfaction
- Handle customer complaints with professionalism and empathy
Requirements
- High school diploma or higher
- Experience in customer service or call centers
- Excellent communication skills and customer first attitude
- Ability to thrive in a fast paced, team oriented environment
Full Job Posting
About Us
- Battmobile is UAE’s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7.
- Serving over 150,000 happy customers with emergency and preventive car care at locations and service center in Al Quoz.
Job Summary
- Battmobile is looking for a Customer Service Representative to handle inbound calls, coordinate service requests, and ensure top notch customer satisfaction.
What You’ll Do
- Be the first point of contact for incoming customer calls
- Provide accurate information on services, pricing & policies
- Coordinate service requests with our dispatch and technical teams
- Ensure timely follow ups and customer satisfaction
- Handle customer complaints with professionalism and empathy
What We’re Looking For
- High school diploma (or higher)
- Experience in customer service or call centers
- Excellent communication skills and a customer first attitude
- Ability to thrive in a fast paced, team oriented environment
Perks & Benefits
- Target Based Incentives
- Company Visa
- Paid Annual Leave + Airfare
- Medical Insurance
- Career growth in a trusted UAE brand
Schedule
- Shift based work (includes weekends/evenings on rotation)
Pay
- AED 2,500 AED 3,300 per month
Work Location
- In person
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