Butler (Russian Speaker)
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Key skills for this role
About the Role
Sofitel Dubai The Palm is seeking a highly professional Butler to provide exceptional, personalized service to guests at its luxury 5-star beachfront resort. Responsibilities include anticipating guest needs, managing requests, coordinating with departments, and maintaining immaculate suites.
Key Skills for This Role
Responsibilities
- Anticipate and fulfill guests' needs with the utmost attention to detail and discretion
- Manage guest requests efficiently, including packing/unpacking, laundry services, and personal shopping
- Coordinate with various departments to ensure seamless service delivery
- Maintain an organized and immaculate environment in guest suites and common areas
- Prepare and serve meals, snacks, and beverages as required
- Assist with event planning and execution for private functions
- Handle guest correspondence and manage schedules as needed
- Ensure all service standards are met and exceeded consistently
- Maintain accurate records of guest preferences and special requirements
- Collaborate with team members to create a positive and luxurious guest experience
- Adapt to changing situations and guest needs with flexibility and professionalism
Requirements
- Proven experience as a Butler or in a similar high end hospitality role
- Exceptional communication and interpersonal skills
- Strong attention to detail and ability to anticipate guests' needs
- Proficiency in etiquette, protocol, and luxury service standards
- Ability to maintain discretion and confidentiality at all times
- Excellent time management and organizational skills
- Problem solving abilities and quick decision making capabilities
- Physical stamina to stand for extended periods and lift up to 25 pounds
- Flexibility to work a rotating schedule, including weekends and holidays
- Professional appearance and demeanor
- Ability to work effectively in a multicultural environment
- Basic computer skills for guest correspondence and record keeping
Full Job Posting
Company Description
- Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5 star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
- Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
- With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
- The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job Description
- We are seeking a highly professional and detail oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our discerning guests, ensuring their comfort and satisfaction thro
- Anticipate and fulfill guests' needs with the utmost attention to detail and discretion
- Manage guest requests efficiently, including packing/unpacking, laundry services, and personal shopping
- Coordinate with various departments to ensure seamless service delivery
- Maintain an organized and immaculate environment in guest suites and common areas
- Prepare and serve meals, snacks, and beverages as required
- Assist with event planning and execution for private functions
- Handle guest correspondence and manage schedules as needed
- Ensure all service standards are met and exceeded consistently
- Maintain accurate records of guest preferences and special requirements
- Collaborate with team members to create a positive and luxurious guest experience
- Adapt to changing situations and guest needs with flexibility and professionalism
Qualifications
- Proven experience as a Butler or in a similar high end hospitality role
- Exceptional communication and interpersonal skills
- Strong attention to detail and ability to anticipate guests' needs
- Proficiency in etiquette, protocol, and luxury service standards
- Ability to maintain discretion and confidentiality at all times
- Excellent time management and organizational skills
- Problem solving abilities and quick decision making capabilities
- Physical stamina to stand for extended periods and lift up to 25 pounds
- Flexibility to work a rotating schedule, including weekends and holidays
- Professional appearance and demeanor
- Ability to work effectively in a multicultural environment
- Basic computer skills for guest correspondence and record keeping
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