Business Development Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
ADCB seeks a Business Development Manager for its TouchPoints loyalty programme. The role involves acquiring strategic partners, managing the partner lifecycle, and driving revenue growth through commercial arrangements and cross-functional initiatives.
Key Skills for This Role
Responsibilities
- Identify, engage, and secure strategic partners to expand the TouchPoints programme proposition
- Lead the end to end partner lifecycle from prospecting through negotiation, onboarding and handover to account management
- Structure commercial arrangements including commission, marketing funding, and points exchange models
- Own and deliver assigned revenue targets through new partner contribution and partner led initiatives
- Maximise revenue through upsell, cross sell and new redemption and engagement mechanics
- Optimise partner propositions and commercial arrangements, and work with internal stakeholders on campaigns
- Build forward looking revenue plans and track performance across revenue streams
- Analyse delivery gaps and implement targeted commercial and operational actions
- Maintain service standards and responsiveness, and identify and address service risks
- Implement approved departmental policies, processes, and procedures
Requirements
- At least 6 years of experience in partnership development, business development or loyalty programme management within financial services, retail, travel, or digital commerce
- Bachelor's degree in business administration, Marketing or a related discipline
- Certifications in Digital Marketing, E commerce, or CRM/Loyalty platforms preferred
- Commercial, Sales, or Negotiation certifications preferred
- Project Management certification (e.g., PMP, Agile) preferred
Full Job Posting
About the business area
- The Touchpoints (Meedaf) business is committed to driving digital innovation to deliver excellence in customer service.
- Meedaf will also deliver customer centric digital solutions such as loyalty programme management, designed to drive client engagement and improve overall service delivery.
Key Responsibilities
- New Partner Acquisition: Identify, engage, and secure strategic partners to expand the TouchPoints programme proposition.
- Lead the end to end partner lifecycle from prospecting through negotiation, onboarding and handover to account management.
- Structure commercial arrangements including commission, marketing funding, and points exchange models.
- Own and deliver assigned revenue targets through new partner contribution and partner led initiatives.
- Maximise revenue through upsell, cross sell and new redemption and engagement mechanics.
- Optimise partner propositions and commercial arrangements, and work with internal stakeholders on campaigns, integrations, and operational initiatives.
- Volume Delivery: Build forward looking revenue plans and track performance across revenue streams.
- Analyse delivery gaps and implement targeted commercial and operational actions.
- Maintain service standards and responsiveness, and identify and address service risks or friction points promptly.
- Implement approved departmental policies, processes, and procedures.
- Continuous Improvement: Manage and motivate the team to ensure they contribute to change initiatives.
- Demonstrate Our Promise and apply the ADCB Service Standards.
Ideal Candidate Experience
- Minimum Experience: At least 6 years of experience in partnership development, business development or loyalty programme management within financial services, retail, travel, or digital commerce.
- Minimum Qualifications: Bachelor’s degree in business administration, Marketing or a related discipline.
- Professional Qualifications: Certifications in Digital Marketing, E commerce, or CRM/Loyalty platforms; Commercial, Sales, or Negotiation certifications; Project Management certification (e.g., PMP, Agile).
- Knowledge and Skills: Business Awareness, Partner Management, Negotiation Skills, Customer Focus, Performance Tracking.
What we offer
- Competitive Salary: Indicative pay range AED 20,000 – AED 30,000 per month.
- Comprehensive Benefits Package: Market leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance.
- Flexible and Remote Working Options: Subject to eligibility and job requirements.
- Learning and Development Opportunities: Structured instructor led courses, e Learning catalog, on the job training and professional development programs.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Abu Dhabi Commercial Bank
Procurement Manager
Abu Dhabi, UAE
ADCB seeks a Procurement Manager to lead supplier selection, negotiate contracts, and drive cost savings. The role requires at least 6 years of procurement experience and a Bachelor's degree in Finance or Procurement. Th
Head - Business Banking Products and Segments
Abu Dhabi Emirate, UAE
Abu Dhabi Commercial Bank seeks a Head of Business Banking Products and Segments to lead product strategy, P&L, and sales enablement. The role requires deep experience in business banking product management, segment stra
Senior Head - Business Banking Distribution
Abu Dhabi Emirate, UAE
Abu Dhabi Commercial Bank seeks a Senior Head of Business Banking Distribution to lead distribution strategy, drive portfolio growth, and enhance client experience across segments. The role requires senior leadership in
Head - Business Banking Enablement
Dubai, UAE
Abu Dhabi Commercial Bank seeks a Head of Business Banking Enablement to lead and oversee enablement functions including credit support, KYC, analytics, and PMO. The role requires at least 9 years of experience in busine
Assistant Manager - Rewards ( UAE National Only)
Abu Dhabi Emirate, UAE
Abu Dhabi Commercial Bank (ADCB) seeks an Assistant Manager - Rewards to support the review and implementation of compensation and benefits policies. The role involves conducting compensation surveys, analyzing data usin
Principal Systems Engineer (UAE Nationals only)
Abu Dhabi, UAE
ADCB is seeking a Principal Systems Engineer (UAE Nationals only) to manage design, implementation, and technical artefacts for technology lifecycles. The role requires 5+ years of enterprise network experience, Cisco ce
Senior Manager- AI Engineering
Abu Dhabi, UAE
We are seeking a Senior Manager for AI Engineering to lead the design and delivery of next-generation AI platforms, including Conversational AI and enterprise knowledge solutions. You will oversee the engineering and ope
Area Sales Manager - Privilege Distribution (Wealth)
Dubai, UAE
ADCB seeks an Area Sales Manager for Privilege Distribution (Wealth) to lead sales teams, manage client portfolios, and achieve revenue targets in Dubai. Requires 10+ years banking experience, 5+ years wealth sales, and
Procurement Manager
Abu Dhabi, UAE
Head - Business Banking Products and Segments
Abu Dhabi Emirate, UAE
Senior Head - Business Banking Distribution
Abu Dhabi Emirate, UAE
Head - Business Banking Enablement
Dubai, UAE
Assistant Manager - Rewards ( UAE National Only)
Abu Dhabi Emirate, UAE
Principal Systems Engineer (UAE Nationals only)
Abu Dhabi, UAE
Senior Manager- AI Engineering
Abu Dhabi, UAE
Area Sales Manager - Privilege Distribution (Wealth)
Dubai, UAE