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Business Analyst and Project Support, Payroll - BC Clinical & Support Services

Provincial Health Services Authority
Burnaby, CAN
Temporary
Mid
Today
Business Process MappingGap AnalysisProject PlanningRisk ManagementTrainingDocumentation
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Position Summary

  • The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services.
  • Works in close collaboration with other stakeholders to develop business systems enhancements, business solutions, or business processes.
  • Functions as a Subject Matter Expert (SME) to the project team by performing gap analysis of systems and business process mapping including the identification of linkages to other business systems.
  • Provides key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely.

What You'll Do

  • Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
  • Implement or contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
  • Lead and participate in the analysis, acceptance criteria definition, development, testing, training, implementation, and maintenance phases of assigned projects.
  • Review, analyze and define current/future state processes and contribute to the development of specifications and testing for all identified development, system modifications, and installations.
  • Provide user support, advice and guidance, and orientation in situations that require interpretation and judgement.
  • Develop content, as required, for training modules, deliver training, and provide guidance to system users and department staff.
  • Develop and maintain various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.

What You Bring

  • A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline, plus five (5) years recent related experience which includes project planning, analysis and implementation.
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Payroll contexts found in foundational documents.
  • Demonstrated ability to carry out business process mapping and fit gap analysis.
  • Excellent interpersonal, oral, and written communication skills with the ability manage multiple interactions with multiple groups while working on multiple issues at the same time.
  • Superior analytical, problem solving and system analysis skills.
  • Proven ability to plan and execute projects with stringent timelines.
  • Ability to work effectively as part of a team.
  • Demonstrated ability to provide user support, advice and training, and other user liaison services.

Job Details

  • Job Type: Temporary, Full time (Until March 2027)
  • Salary Range: CAD 69,218 CAD 99,501 /year
  • Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
  • Hours of Work: 08:30 16:30 (Monday to Friday)

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