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Boutique Manager – Luxury Jewellery

RTC1 Recruitment Services
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Luxury jewellery retailBoutique operationsRetail sales team managementVIP and HNW clientelingCRM systemsClient database management
Free

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Luxury jewellery retailBoutique operationsRetail sales team management
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Role Overview

Boutique Manager role for a Dubai-based luxury jewellery retail operation.

The position manages boutique operations, retail standards, customer experience, sales performance, and team development.

Employment and Salary

  • Employment type is full time.
  • Salary depends on experience and qualifications.

Key Responsibilities

  • Manage boutique operations, luxury retail standards, product presentation, security, and customer experience.
  • Drive sales and profitability through targets, KPI monitoring, cross-selling, and upselling.
  • Build VIP, HNW, and UHNW client relationships through clienteling and database management.
  • Lead the boutique team, organize VIP events, manage high-value transactions, and report to senior management.

Qualifications

  • Minimum five years of UAE experience as a Boutique Manager or Store Manager in the luxury jewellery industry.
  • Proven experience managing and developing a retail sales team.
  • Strong understanding of the luxury jewellery market and high-end clientele.
  • Excellent communication, interpersonal, negotiation, and relationship-building skills.
  • Strong track record of achieving and exceeding sales targets.
  • Strong knowledge of CRM systems and client database management.

Preferred Experience

  • An extensive existing client database and strong personal client network are highly preferred.

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