Bilingual Software Product Owner (100% remote)
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Key skills for this role
About the Role
TELUS Health is seeking a Software Product Owner to drive product delivery at the team level, managing and prioritizing the backlog, setting sprint goals, and ensuring alignment with business objectives.
Key Skills for This Role
Responsibilities
- Own, manage, and prioritize the team backlog to ensure alignment with product strategy, technical roadmap, and business objectives
- Translate business needs, customer feedback, and product priorities into clear user stories, acceptance criteria, and backlog items
- Define sprint goals and support the team in delivering incremental value during each iteration
- Participate actively in SAFe ceremonies, including PI Planning, iteration planning, backlog refinement, system demos, and inspect and adapt activities
- Collaborate with Product Management, Portfolio, Solution Designers, Business Analysts, UX/UI, QA, and development teams to shape, refine, and deliver product capabilities
- Ensure backlog items are well understood, appropriately sized, sequenced, and ready for delivery
- Make informed product decisions at the team level and provide clear prioritization guidance to the development team
- Break down larger features or value streams into smaller, deliverable increments of value
- Support the alignment of testing, quality, usability, and delivery expectations across teams
- Validate delivered work against acceptance criteria and ensure outcomes meet business and customer expectations
- Proactively identify risks, dependencies, and blockers, and collaborate with stakeholders to resolve them
- Promote continuous improvement and contribute to Agile maturity within the team
Requirements
- Strong understanding of Agile delivery practices, preferably within a SAFe environment
- Experience managing and prioritizing a team backlog
- Ability to translate business and customer needs into clear user stories and acceptance criteria
- Strong collaboration skills with technical, business, QA, UX/UI, and portfolio stakeholders
- Good understanding of software development lifecycle, quality practices, and product delivery
- Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work
- Strong communication, facilitation, and stakeholder management skills
- Ability to make decisions, provide direction, and say no when needed with clear business rationale
- Intermediate knowledge of English is required
Full Job Posting
Overview
- TELUS Health is empowering every person to live their healthiest life.
- Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
- As a global leading health and well being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
- Join our team as a Software Product Owner where you will be responsible for driving product delivery at the team level by managing and prioritizing the team backlog, setting sprint and product increment goals, and ensuring alignment with business objectives, technical direction, and customer needs.
- In this role, you will be collaborating closely with development, QA, solution design, business, portfolio, and UX stakeholders to translate priorities into clear, deliverable user stories and guide the team toward high quality outcomes.
What You'll Do
- Own, manage, and prioritize the team backlog to ensure alignment with product strategy, technical roadmap, and business objectives.
- Translate business needs, customer feedback, and product priorities into clear user stories, acceptance criteria, and backlog items.
- Define sprint goals and support the team in delivering incremental value during each iteration.
- Participate actively in SAFe ceremonies, including PI Planning, iteration planning, backlog refinement, system demos, and inspect and adapt activities.
- Collaborate with Product Management, Portfolio, Solution Designers, Business Analysts, UX/UI, QA, and development teams to shape, refine, and deliver product capabilities.
- Ensure backlog items are well understood, appropriately sized, sequenced, and ready for delivery.
- Make informed product decisions at the team level and provide clear prioritization guidance to the development team.
- Break down larger features or value streams into smaller, deliverable increments of value.
- Support the alignment of testing, quality, usability, and delivery expectations across teams.
- Validate delivered work against acceptance criteria and ensure outcomes meet business and customer expectations.
- Proactively identify risks, dependencies, and blockers, and collaborate with stakeholders to resolve them.
- Promote continuous improvement and contribute to Agile maturity within the team.
What You Bring
- Strong understanding of Agile delivery practices, preferably within a SAFe environment.
- Experience managing and prioritizing a team backlog.
- Ability to translate business and customer needs into clear user stories and acceptance criteria.
- Strong collaboration skills with technical, business, QA, UX/UI, and portfolio stakeholders.
- Good understanding of software development lifecycle, quality practices, and product delivery.
- Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work.
- Strong communication, facilitation, and stakeholder management skills.
- Ability to make decisions, provide direction, and say no when needed with clear business rationale.
- Experience participating in PI Planning or similar cross team planning activities is an asset.
Key Skills
- Clearly connects business objectives to backlog priorities and team level delivery.
- Empowers the team to make informed decisions and contribute to solution definition.
- Demonstrates strong ownership, accountability, and product mindset.
- Communicates clearly and proactively with stakeholders, clients, and team members.
- Manages conflict constructively and supports alignment across different perspectives.
- Focuses on customer value, usability, quality, and business outcomes.
- Challenges the status quo and act as a change agent for continuous improvement.
- Builds strong working relationships and promotes collaboration across Agile teams.
Assets
- Experience working in a SAFe or scaled Agile organization.
- Knowledge of Agile tools such as Azure DevOps, Jira, or equivalent.
- Familiarity with product roadmap planning, feature decomposition, and dependency management.
- Experience in software product delivery, digital solutions, or enterprise application development.
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