Bilingual IT Business Analyst (100% remote)
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Key skills for this role
About the Role
TELUS Health is looking for a Bilingual IT Business Analyst to join a multidisciplinary team specialized in pension plans and employee benefits. You will transform business requirements into concrete solutions, design ergonomic web applications, and collaborate closely with implementation teams.
Key Skills for This Role
Responsibilities
- Translate business requirements into detailed specifications and participate in high level design and estimation
- Design software solutions aligned with solution architecture and technical roadmap
- Work closely with the development team to define functional specifications and required system changes
- Provide technical support and leadership in case of incidents or service interruptions
- Design intuitive solutions that add value for users
- Break down development elements into small increments that benefit users
- Collaborate with Software Product Owner, UX designers, and key partners
- Produce documentation for the user community (release notes, guides)
- Document designs within allotted timeframes
- Work with developers and quality assurance to ensure complete understanding of the design
- Support delivery teams to ensure quality deliverables
Requirements
- Degree in computer science, business analysis, administration, actuarial mathematics, or related relevant field
- 5+ years of relevant experience in business analysis
- Bilingual in French and English, oral and written
- Experience collaborating with a UI/UX design team
- Excellent synthesis skills and ability to understand technical concepts
- Strong analytical skills
- Knowledge of Agile methodologies
- Experience in a SAFe environment or large scale Agile methodology (asset)
- Experience with digital transformations or modernization initiatives (asset)
- Knowledge of best practices in product or program management (asset)
Full Job Posting
Overview
- TELUS Health is empowering every person to live their healthiest life.
- Join a multidisciplinary team specialized in pension plans and employee benefits.
- As an IT business analyst, you will transform business requirements into concrete solutions.
What's In It For You
- Flexibility to work remotely while maintaining a healthy balance.
- Modern and complex enterprise systems with cutting edge technologies.
- Lasting partnerships where your analyses directly influence solutions.
- A team that recognizes your expertise and values collaboration.
What You'll Do
- Translate business requirements into detailed specifications and participate in high level design.
- Design software solutions aligned with solution architecture and technical roadmap.
- Work closely with the development team to define functional specifications.
- Provide technical support and leadership in case of incidents.
- Design intuitive solutions that add value for users.
- Break down development elements into small increments.
- Collaborate with SPO, UX designers, and key partners.
- Produce documentation for the user community.
- Document designs within allotted timeframes.
- Work with developers and QA to ensure alignment.
- Support delivery teams to ensure quality deliverables.
What You Bring Technical Skills
- Degree in computer science, business analysis, administration, actuarial mathematics, or related field.
- 5+ years of relevant experience in business analysis.
- Bilingual in French and English, oral and written.
- Experience collaborating with a UI/UX design team.
- Excellent synthesis skills and ability to understand technical concepts.
- Strong analytical skills.
- Ability to understand and use common IT technologies.
- Knowledge of Agile methodologies.
Assets
- Experience in a SAFe environment or large scale Agile methodology.
- Experience with digital transformations or modernization initiatives.
- Knowledge of best practices in product or program management.
Soft Skills
- Ability to explain complex concepts simply and adapt message to different audiences.
- Ability to see the big picture and align efforts with organizational objectives.
- Perseverance in the face of challenges and resilience after setbacks.
- Comfort working in complex structures and influencing without authority.
- Autonomy and resourcefulness.
- Rapid learning capability.
A bit about us
- We are a people focused, customer first, purpose driven team.
- We improve lives through technology solutions and foster a culture of innovation.
- TELUS is proud to foster an inclusive culture that embraces diversity.
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