Barista
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Key skills for this role
About the Role
JOB PURPOSE The Barista is responsible for preparing and serving high-quality coffee, beverages, and food items while delivering excellent customer service and maintaining company standards in hygiene, presentation, and operational efficiency.
Key Skills for This Role
Full Job Posting
Job Purpose
The Barista is responsible for preparing and serving high-quality coffee, beverages, and food items while delivering excellent customer service and maintaining company standards in hygiene, presentation, and operational efficiency.
The Barista plays a key role in creating a positive guest experience and supporting daily café operations.
Key Responsibilitiesbeverage Preparation
- Prepare and serve coffee, espresso-based drinks, tea, and other beverages according to company recipes and standards.
- Ensure consistency in beverage quality, taste, and presentation.
- Operate coffee machines, grinders, and related equipment properly.
- Monitor beverage preparation times to ensure efficient service.
Customer Service
- Greet customers professionally and provide friendly service.
- Take customer orders accurately and efficiently.
- Recommend products and promote upselling opportunities.
- Handle guest inquiries and complaints professionally.
Operational Duties
- Maintain cleanliness and organization of the coffee station and service area.
- Refill and restock supplies, ingredients, and disposables.
- Ensure proper opening and closing procedures are followed.
- Assist in inventory checks and stock rotation.
Hygiene & Food Safety
- Follow food safety, hygiene, and sanitation standards at all times.
- Ensure coffee machines and equipment are cleaned and maintained properly.
- Comply with municipality and company health regulations.
Cash Handling & Pos
- Process transactions accurately using POS systems.
- Handle cash, card payments, and billing procedures responsibly.
- Ensure proper cash reconciliation during shift closing.
Teamwork & Communication
- Work closely with kitchen and service teams to ensure smooth operations.
- Support team members during busy operational hours.
- Attend staff meetings and training sessions as required.
Qualifications & Requirements
- High school diploma or equivalent preferred.
- Previous experience as a Barista or in F&B service preferred.
- Knowledge of coffee preparation and café operations.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic English communication required.
Skills & Competencies
- Customer service skills
- Coffee preparation knowledge
- Upselling ability
- Attention to detail
- Teamwork
- Time management
- Positive attitude
- Cleanliness and hygiene awareness
- Pay: AED2,500.00 - AED3,500.00 per month
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