Banquet Captain
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Key skills for this role
About the Role
The Ritz-Carlton, Doha is seeking a Banquet Captain to supervise banquet service operations and ensure flawless event execution. The role requires previous banquet or F&B supervisory experience in a luxury hotel, strong leadership skills, and a commitment to delivering exceptional guest experiences.
Key Skills for This Role
Responsibilities
- Lead and supervise banquet service staff during meetings, conferences, weddings, and special events
- Ensure all events are executed according to event orders (BEOs), brand standards, and guest expectations
- Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values
- Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery
- Conduct pre‑event briefings to communicate event details, service sequence, and assignments
- Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow
- Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment
- Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature
- Monitor compliance with food safety, hygiene, and alcohol service standards
- Assign duties and manage staffing levels during events
- Coach, motivate, and support banquet associates to maintain high service performance
- Verify accuracy of BEOs, guest counts, menu selections, and timing
Requirements
- Previous banquet or food & beverage supervisory experience, preferably in a luxury hotel environment
- Strong leadership, communication, and interpersonal skills
- Excellent attention to detail and ability to multitask in a fast paced environment
- Solid understanding of banquet service styles (plated, buffet, cocktail, family style)
- Working knowledge of food safety, hygiene, and beverage service standards
- Ability to work flexible shifts, including evenings, weekends, and holidays
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience (preferred qualification)
Full Job Posting
POSITION SUMMARY
- YOUR LEGACY STARTS WITH US
- At The Ritz Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality.
- The Banquet Captain is responsible for supervising banquet service operations to ensure the flawless execution of events in accordance with The Ritz‑Carlton Gold Standards.
Key Responsibilities
- Lead and supervise banquet service staff during meetings, conferences, weddings, and special events.
- Ensure all events are executed according to event orders (BEOs), brand standards, and guest expectations.
- Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values.
- Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery when needed.
- Conduct pre‑event briefings to communicate event details, service sequence, and assignments.
- Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow.
- Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment.
- Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature.
- Monitor compliance with food safety, hygiene, and alcohol service standards.
- Assign duties and manage staffing levels during events.
- Coach, motivate, and support banquet associates to maintain high service performance.
- Verify accuracy of BEOs, guest counts, menu selections, and timing.
Required Skills & Qualifications
- Previous banquet or food & beverage supervisory experience, preferably in a luxury hotel environment.
- Strong leadership, communication, and interpersonal skills.
- Excellent attention to detail and ability to multitask in a fast‑paced environment.
- Solid understanding of banquet service styles (plated, buffet, cocktail, family style).
- Working knowledge of food safety, hygiene, and beverage service standards.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
What we offer
- A rewarding career within one of the most recognized and prestigious luxury brands in the world.
- Personal and professional development plans with curated training materials.
- Various opportunities for internal growth both locally and internationally.
- Competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more.
- Exclusive training and leadership development programs.
- Recognition and rewards for exceptional service.
- Preferential Members Rates at Marriott Hotels Globally.
- Dining & Wellness discounts for your family and you.
- Medical Insurance Coverage.
About The Ritz Carlton
- At more than 100 award winning properties worldwide, The Ritz Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
- Every day, we set the standard for rare and special luxury service the world over.
- Marriott International is an equal opportunity employer.
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