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Automotive Service Advisor
800CarGuru
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
Vehicle maintenanceAutomotive repairCustomer serviceCustomer satisfactionCommunicationCommon vehicle systems
Free
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Vehicle maintenanceAutomotive repairCustomer service
Role Overview
The Automotive Service Advisor greets customers, understands vehicle concerns, and documents service requests.
The role coordinates vehicle maintenance and repair activities with technicians and supports customer communication throughout the service process.
Key Skills for This Role
Vehicle maintenanceAutomotive repairCustomer serviceCustomer satisfactionCommunicationCommon vehicle systems
Full Job Posting
Interview and Work Arrangement
- The role is full-time and on-site in Dubai, United Arab Emirates.
- Walk-in interviews are held from 11 AM to 2 PM at the head office in Al Quoz 4, Dubai, every day except Friday and Sunday.
Company
800CarGuru provides on-location and mobile vehicle services for drivers across the UAE.
The company operates a main service center in Dubai and roadside assistance services covering Dubai, Abu Dhabi, Sharjah, and Ajman.
The company emphasizes efficient automotive service, customer safety, customer satisfaction, professionalism, and responsiveness.
Role Overview
The Automotive Service Advisor greets customers, understands vehicle concerns, and documents service requests.
The role coordinates vehicle maintenance and repair activities with technicians and supports customer communication throughout the service process.
Responsibilities
- Schedule and track vehicle maintenance and repair activities with technicians.
- Explain recommended services and prepare cost estimates and invoices.
- Manage appointments, customer inquiries, and vehicle-status updates.
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