Assistant Spa Manager/SPA Manager
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Key skills for this role
About the Role
Trust Hiring is seeking an experienced Spa Manager to oversee daily operations of a spa facility in Dubai. Responsibilities include managing staff, driving revenue, ensuring guest satisfaction, and maintaining hygiene standards.
Key Skills for This Role
Responsibilities
- Manage day to day operations of the spa, ensuring smooth and efficient service delivery
- Lead, train, motivate, and supervise spa therapists, receptionists, and support staff
- Develop and implement strategies to increase spa revenue and achieve business targets
- Ensure exceptional guest service and promptly resolve guest concerns or complaints
- Monitor appointment scheduling, staffing levels, and resource allocation
- Maintain cleanliness, hygiene, health, and safety standards in accordance with UAE regulations
- Manage inventory levels and coordinate procurement of spa products and supplies
- Prepare budgets, financial reports, and performance analyses
- Collaborate with marketing teams to promote spa services, packages, and special offers
- Ensure compliance with company policies, procedures, and quality standards
- Conduct staff performance evaluations and identify training and development needs
Requirements
- SPA Manager: 4 years (Required)
- SPA: 5 years (Required)
- UAE: 5 years (Required)
Full Job Posting
Job Summary
- We are seeking an experienced and customer focused Spa Manager to oversee daily operations of our spa facility.
- The ideal candidate will ensure exceptional guest experiences, manage staff, drive revenue, and maintain high standards.
Key Responsibilities
- Manage day to day operations of the spa, ensuring smooth and efficient service delivery.
- Lead, train, motivate, and supervise spa therapists, receptionists, and support staff.
- Develop and implement strategies to increase spa revenue and achieve business targets.
- Ensure exceptional guest service and promptly resolve guest concerns or complaints.
- Monitor appointment scheduling, staffing levels, and resource allocation.
- Maintain cleanliness, hygiene, health, and safety standards in accordance with UAE regulations.
- Manage inventory levels and coordinate procurement of spa products and supplies.
- Prepare budgets, financial reports, and performance analyses.
- Collaborate with marketing teams to promote spa services, packages, and special offers.
- Ensure compliance with company policies, procedures, and quality standards.
- Conduct staff performance evaluations and identify training and development needs.
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