Assistant Pool Manager
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Key skills for this role
About the Role
Sunset Hospitality Group is seeking an experienced Assistant Pool Manager for TAPASAKE in Dubai. The role involves supporting pool operations, leading teams, ensuring exceptional guest experiences, and driving poolside revenue.
Key Skills for This Role
Responsibilities
- Support the Pool Manager in overseeing daily pool operations
- Lead and motivate the pool and service teams
- Ensure exceptional guest experiences throughout the pool area
- Monitor cleanliness, presentation, and operational standards
- Coordinate with food and beverage teams to ensure seamless service
- Handle guest concerns and service recovery professionally
- Support scheduling, staffing, and team performance
- Drive poolside food and beverage revenue through exceptional service
- Ensure compliance with health, safety, and hygiene regulations
- Maintain TAPASAKE's luxury lifestyle standards
Requirements
- Minimum 4 years' experience in luxury hospitality
- Previous supervisory or management experience
- Experience within beach clubs, resorts, or lifestyle destinations
- Strong leadership and guest engagement skills
- Experience managing high volume operations
- Commercial awareness with focus on guest satisfaction and revenue generation
- Passion for luxury hospitality
Full Job Posting
Company Overview
- Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
- SHG operates 111 properties in 26 countries.
Role Overview
- We are seeking an experienced and dynamic Assistant Pool Manager to join TAPASAKE, our award winning lifestyle dining destination where Japanese cuisine meets Mediterranean flavors.
- If you are passionate about leading teams, delivering exceptional poolside experiences, and creating memorable moments for guests in a luxury lifestyle environment, we invite you to become part of our dynamic team.
Key Responsibilities
- Support the Pool Manager in overseeing daily pool operations.
- Lead and motivate the pool and service teams.
- Ensure exceptional guest experiences throughout the pool area.
- Monitor cleanliness, presentation, and operational standards.
- Coordinate with food and beverage teams to ensure seamless service.
- Handle guest concerns and service recovery professionally.
- Support scheduling, staffing, and team performance.
- Drive poolside food and beverage revenue through exceptional service.
- Ensure compliance with health, safety, and hygiene regulations.
- Maintain TAPASAKE's luxury lifestyle standards.
Ideal Candidate
- Minimum 4 years' experience in luxury hospitality.
- Previous supervisory or management experience.
- Experience within beach clubs, resorts, or lifestyle destinations.
- Strong leadership and guest engagement skills.
- Experience managing high volume operations.
- Commercial awareness with a focus on guest satisfaction and revenue generation.
- Passion for luxury hospitality.
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