Appointment Setter
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Key skills for this role
About the Role
Pavago is hiring an Appointment Setter to generate qualified meetings and support sales pipeline growth. The role involves outbound outreach, lead qualification, appointment scheduling, and CRM management.
Key Skills for This Role
Responsibilities
- Reach out to prospects through phone calls, email, and LinkedIn
- Qualify leads based on role, company type, industry fit, and business need
- Schedule meetings using Calendly, HubSpot Meetings, Google Calendar, and Outlook
- Manage scheduling across multiple time zones and send confirmations, reminders, reschedules, and follow ups
- Maintain accurate CRM records in Salesforce, HubSpot, or Zoho CRM
- Work closely with SDRs, BDRs, and Account Executives to provide clean handoff notes and prospect context
- Track calls made, emails sent, appointments booked, and show rates
Requirements
- 1–2 years of experience in appointment setting, sales support, inside sales, customer facing roles, or lead generation
- Familiarity with Salesforce, HubSpot, Zoho CRM, Calendly, Google Calendar, and Outlook
- Strong written and verbal English communication skills
- Ability to manage multiple calendars and time zones
- Highly organized with strong attention to detail
- Comfortable working U.S. business hours
Full Job Posting
About the Role
- We’re hiring a highly organized and communication focused Appointment Setter to generate qualified meetings and support sales pipeline growth for a fast growing business.
- This role is focused on outbound outreach, lead qualification, appointment scheduling, CRM management, and sales coordination.
- You’ll engage prospects through phone calls, email outreach, and LinkedIn messaging and schedule qualified meetings for the sales team.
What You’ll Own
- Lead Engagement & Outreach: Reach out to prospects through phone calls, email, and LinkedIn; qualify leads based on role, company type, industry fit, and business need; confirm interest before scheduling meetings; support outbound lead generation and pipeline activity.
- Appointment Setting & Scheduling: Schedule meetings using Calendly, HubSpot Meetings, Google Calendar, and Outlook; manage scheduling across multiple time zones; send confirmations, reminders, reschedules, and follow ups; ensure clean calendar coordination and booking accuracy.
- CRM & Pipeline Management: Maintain accurate CRM records in Salesforce, HubSpot, or Zoho CRM; log outreach activity, appointment updates, notes, and follow up status; keep pipeline records clean and organized.
- Sales Team Coordination: Work closely with SDRs, BDRs, and Account Executives; provide clean handoff notes and prospect context; align on target accounts, lead quality, and outreach feedback; help improve outreach messaging and appointment quality.
- Performance Tracking: Track calls made, emails sent, appointments booked, and show rates; identify gaps in conversion or attendance rates; support improvements in scheduling and outreach performance.
Requirements
- Must Have: 1–2 years of experience in appointment setting, sales support, inside sales, customer facing roles, or lead generation.
- Familiarity with Salesforce, HubSpot, Zoho CRM, Calendly, Google Calendar, and Outlook.
- Strong written and verbal English communication skills.
- Ability to manage multiple calendars and time zones.
- Highly organized with strong attention to detail.
- Comfortable working U.S. business hours.
- Nice to Have: Experience supporting SDR/BDR teams; familiarity with Outreach, SalesLoft, or Apollo; experience in SaaS, B2B services, or marketing agencies; knowledge of sales methodologies such as BANT, SPIN, or Challenger.
What Makes You a Strong Fit
- You are confident communicating with prospects.
- You stay organized managing multiple schedules.
- You follow up consistently and professionally.
- You are proactive and detail oriented.
- You enjoy helping sales teams stay efficient.
- You thrive in fast paced, performance driven environments.
What a Typical Day Looks Like
- Reach out to prospects through calls, email, and LinkedIn.
- Qualify leads and schedule meetings.
- Manage calendars and appointment logistics.
- Update CRM records and pipeline activity.
- Coordinate with sales reps on handoffs and follow ups.
- Track booking metrics and optimize scheduling workflows.
Key Metrics (KPIs)
- Daily outreach activity completed.
- Qualified appointments booked.
- Meeting show rates (70–80%+).
- CRM accuracy and organization.
- Speed of follow up and scheduling responsiveness.
- Positive feedback from sales teams on handoff quality.
Why This Role Stands Out
- Direct impact on pipeline growth and revenue generation.
- Opportunity to grow into SDR, BDR, or Account Executive roles.
- Exposure to modern sales tools and outbound workflows.
- Fully remote role with measurable performance metrics.
- Fast paced sales environment with growth opportunities.
- Competitive compensation + performance incentives.
Interview Process
- Initial Phone Screen
- Recruiter Interview
- Scheduling / Outreach Exercise
- Client Interview
- Offer & Onboarding
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