AI Creative Lead
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Key skills for this role
Key Skills for This Role
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Company context
PhonePe operates a digital payments app and businesses spanning financial products, hyperlocal e-commerce, and a localized Android app store in India.
The role supports PhonePe's marketing organization and brand across consumer technology and financial products.
Creative vision and strategy
- Define and maintain visual and narrative standards across marketing charters.
- Establish editorial oversight, brand safety, and visual quality guidelines.
- Translate financial and consumer technology products into emotionally compelling brand campaigns.
- Present creative strategies, campaign concepts, and brand performance updates to executive leadership.
Creative enablement and tooling
- Evaluate modern creative software and generative tools to improve workflows for writers, editors, and designers.
- Establish human-in-the-loop review systems for technology-assisted and AI-generated outputs.
- Build central design systems, brand guidelines, and creative asset libraries for collaboration across more than 100 marketers.
Team leadership and mentorship
- Lead, mentor, and grow visual designers, copywriters, and creative strategists.
- Foster a culture of craft excellence, creative experimentation, and strategic discipline.
- Design career frameworks and skill-building programs that help traditional creatives adapt to modern digital tools.
Campaign execution
- Oversee brand launches, high-stakes campaigns, and performance marketing assets without compromising quality.
- Partner with performance marketing leads to test visual variations and use performance data to refine creative concepts.
- Collaborate with Product, Engineering, Legal, and Brand teams to protect brand integrity and meet timelines.
Core competencies
- Demonstrate exceptional judgment in design, copy, storytelling, brand nuance, and craft quality.
- Evaluate creative technology through a human-enablement lens and maintain rigorous editorial standards.
- Articulate creative strategy to senior leadership in terms of business impact, brand equity, and emotional connection.
- Mentor designers, writers, and animators while building a collaborative culture.
- Understand Indian consumer behavior and identify cultural shifts that can inform brand campaigns.
Required skills and experience
- Deep experience in brand storytelling, visual design, art direction, and copy execution across digital, visual, social, and video channels.
- Strong portfolio showing typography, color theory, emotional narrative, visual hierarchy, and attention to detail.
- Hands-on experience with creative suites and generative AI tools such as Photoshop AI tools, Midjourney, Figma, and language models.
- Experience building human-assisted creative pipelines, asset templates, production workflows, and quality review systems.
- 8–12 or more years in creative leadership, brand strategy, or advertising, including 2–3 years leading teams of five or more.
- Experience in fintech, e-commerce, or high-growth consumer technology is highly preferred.
Full-time employee benefits
- Benefits listed for full-time employees include insurance, wellness support, parental support, mobility assistance, retirement benefits, and other financial or education programs.
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