AFC Systems and Reporting Specialist
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Key skills for this role
About the Role
The AFC Systems and Reporting Specialist performs daily AFC system activities and reporting for Metro, Tram, and AFC Test Laboratories. Responsibilities include monitoring network health, troubleshooting, system administration, and coordinating with RTA and maintenance teams.
Key Skills for This Role
Responsibilities
- Publish reports on a daily, weekly and monthly basis to RTA and Keolis MHI Dubai Metro Management
- Monitor the status of network, connection, disk space, AFC packages and functionality of all Level 3 Servers, Workstations and AFC equipment
- Perform proactive health check of AFC system and necessary system administration activities
- Cross check the entire AFC Network and its interconnections with the Level 4 Central Clearing House
- Perform daily monitoring, troubleshooting and reporting in RTA Test Laboratories and AFC Systems
- Ensure preventive maintenance for all PTAs in Test Laboratories as per schedule
- Troubleshoot equipment and servers when needed
- Monitor backup and file restoration
- Upload latest Equipment Operating Data from Level 4 to all AFC equipment
- Keep records of faults logged to FMC and follow up
- Analyze system logs and identify potential issues
- Coordinate with RTA and AFC Maintenance team on system issues
Requirements
- Minimum 3 years of working experience in AFC System
- Vocational trade certificate/diploma/degree in electronics/computer science/information technology engineering or equivalent
- In depth understanding of AFC Systems
- Working knowledge with VMware, SQL Server, Oracle, Qlik Reporting tool, Windows administration, and statistical analysis
- Good knowledge about LDAP, Active Directory, Domain Controller
Full Job Posting
Overview
- The purpose of the job is to perform the daily AFC System activities and reporting for Metro, Tram and AFC Test Laboratories in Al Qusais and RTA Head Quarters.
Main Responsibilities
- Publish reports on a daily, weekly and monthly basis to RTA and Keolis MHI Dubai Metro Management.
- Responsible in monitoring the status of network, connection, disk space, AFC packages and functionality of all Level 3 Servers, Workstations and AFC equipment.
- Responsible for proactive health check of AFC system and perform necessary system administration activities to keep it up and healthy.
- Cross checking the entire AFC Network and its interconnections with the Level 4 Central Clearing House (network health, security and troubleshooting);
- Perform all daily the activities for monitoring, troubleshooting and reporting in the RTA Test Laboratories in Al Qusais and RTA headquarter AFC Systems of Metro, Tram, Bus, Metro Car Park, Water Bus, Taxi and Parking Meters etc.
- Ensure that the preventive maintenance for all PTAs in the Test Laboratories are regularly performed as per the given schedule.
- Review and monitor the access control of RTA public transport agencies into the Al Qusais Test Lab for all kind of activities in AFC System equipment.
- Responsible in troubleshooting equipment and servers when needed which includes taking traces, reboot and coordination with Fault Monitoring and Control and maintenance unit.
- Monitor backup in Keolis MHI Back Up and file restoration.
- Responsible in uploading the latest Equipment Operating Data from Level 4 to all AFC equipment on a regular basis and ensuring that all AFC equipment received the latest version.
- Keep records of all the faults logged to FMC and follow up on them.
- Analysing system logs and identifying potential issues with computer systems.
Knowledge Required
- In depth understanding of AFC Systems;
- Working knowledge with VMware, SQL Server, Oracle, Qlik Reporting tool, Windows administration, Microsoft Office and knowledge on Statistical analysis;
- Working knowledge of statistical and numerical analysis and technique are essential; with Relational database Administration preferably in SQL Server and Windows server administration (Windows Sever 2000, 2003, 2008, 2016) and basic knowledge in linux and Networking;
- Good knowledge about LDAP, Active Directory, Domain Controller
Experience
- Minimum 3 years of working experience in AFC System
Educational Qualification
- Vocational trade certificate/diploma/degree in electronics/ Computer science/information technology engineering discipline or equivalent.
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