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Administrative Coordinator - UAEN

NMC Health plc
Dubai, UAE
Fulltime
Mid-Senior
2 months ago
SEM
Free

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Overview

  • The Administrative Coordinator ensures efficient coordination across clinical operations and corporate support functions.
  • This hybrid role bridges day-to-day healthcare operations and back-office corporate workflows, enhancing patient services and supporting strategic administrative processes.
  • Additionally, he/she will support quality compliance activities, assist in accreditation processes, and maintain confidential records
  • Manage and coordinate calendars, meetings, and appointments for the assigned HOD.
  • Handle incoming correspondence, emails, and phone calls, ensuring prompt responses and appropriate follow-up.
  • Take and distribute meeting minutes, ensuring action points are recorded and followed up.
  • Coordinates marketing events and campaigns, including conferences, seminars, and workshops.
  • Prepare and format reports, presentations, and official documents as required.
  • Organize and maintain confidential records, files, and databases.
  • Assist in drafting and reviewing policies, memos, and internal communications.
  • Arrange travel, accommodation, and logistics for the executives when required.
  • Serve as the point of contact for external stakeholders, including vendors, government entities, and partner organizations, when required.
  • Ensure adherence to company policies and confidentiality standards.
  • Care for their own and colleagues’ health, safety and wellbeing, and awareness and contribution to the environment.
  • Perform any other job assigned by the Head of Department/Supervisor.

Operational & Quality Support

  • Assist in tracking compliance with healthcare regulations and quality management standards.
  • Support in coordinating internal audits, accreditation activities, and quality improvement initiatives.
  • Compile and analyze data related to quality metrics and operational performance.
  • Liaise with different departments to ensure timely submission of reports and documents.

Communication

  • Exercise good judgment and maintain confidentiality in handling critical and sensitive information, records, and reports.
  • Effectively and consistently communicate to administrative personnel and encourage interactive departmental meetings and discussions.
  • Communicate the mission, ethics, and goals as well as the focus statement of the department
  • Maintain a professional attitude and aptitude towards communication representing the company in every internal or external interaction.
  • Occupational Safety and Health Management Systems
  • Comply with reasonable OSH instructions, policies and safe working procedures
  • Use of appropriate personal protective equipment and safety systems.
  • Be familiar with emergency and evacuation procedures
  • Not willfully or recklessly endanger anyone’s health and safety
  • Assist with the preparation of risk assessments
  • Report OSH Hazards, incidents, Near misses and issues
  • Reduce, Reuse, Recycling of waste as much as possible
  • Attend all OSH Trainings, awareness programs and mock drills.
  • Participates in the OSHMS audits, inspections, ensuring standards are maintained
  • Bachelor’s degree (preferred)
  • Minimum 1–2 years of experience in a similar role
  • Excellent administrative and customer service skills
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Strong organizational, problem-solving, and communication skills
  • Discretion and professionalism in handling confidential information
  • Fluent in English (Arabic preferred)

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