Account Manager (Sales) - Singapore
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Key skills for this role
About the Role
EGA is seeking an Account Manager (Sales) based in Singapore to execute sales activities, manage customer relationships, and coordinate with internal teams. The role requires a Bachelor's degree in Marketing/Sales and 2-3 years of relevant experience in the aluminium industry.
Key Skills for This Role
Responsibilities
- Execute sales activities and sales plan in assigned area/region/customer to achieve sales KPI and targets
- Act as Sales team interface with customers and coordinate with other departments
- Review sales contracts, amendments, and pricing letters for adherence to policies
- Monitor sales plan performance and prepare periodic sales operations reports
- Coordinate with Logistics for scheduling and shipment of products
Requirements
- Bachelor's degree in Marketing, Sales, Commercials or related field
- 2 3 years relevant experience in Marketing, Sales or Commercial area in similar industry
- Must be based in Singapore
- Strong knowledge of the aluminium smelting industry
- Ability to converse in English and Arabic (depending on assigned region)
Full Job Posting
Role Overview
- Execute sales activities and sales plan in assigned area/region/customer to achieve sales KPI and targets
Accountabilities
- Acts as Sales team interface with customers and other departments
- Coordinates with Sales Manager to review ongoing contracts
- Reviews initial sales contracts, amendments, pricing letters for adherence to policies
- Reviews customer complaints and provides response or escalates
- Operates customer portal and provides first line support
- Ensures customer data maintained in SAP, SPPE, CRM and other platforms
Operation Planning
- Monitors agreed sales plan and measures performance against targets
- Prepares periodic sales operations report and coordinates with production scheduling
Day to Day Operations
- Oversees day to day operations of Sales team for assigned area/region
- Organizes region sales to maintain minimum stock while achieving targets
- Conducts periodic review meetings with sales representatives
Sales Activities
- Coordinates with Logistics for scheduling and shipment
- Coordinates with Legal and Compliance for legal review of contracts
- Coordinates with credit, accounts receivable, insurance, and other departments
External Relationship Management
- Develop strong relationships with external customers
Minimum Qualifications
- Bachelor's degree in Marketing/Sales/Commercials or related
- Must be based in Singapore
Minimum Experience
- 2 3 years relevant experience in Marketing, Sales or Commercial area in similar industry, preferably with international experience
Skills
- Strong knowledge of aluminium smelting industry
- Knowledge of commercial and operational systems/processes
- Understanding of a wide range of cultures and business practices
- Knowledge of ISO/TS and other quality requirements
- Ability to converse in English and Arabic
- Good knowledge of Sales and Marketing process flows
- Good analytical and interpersonal skills
- Planning and organising skills
- Problem solving skills
- Good team player
- Can work under pressure
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