Account Manager-Payments

Overview

What You’ll Do

• Identify and develop new sales opportunities across current and prospective customers
• Own the full sales cycle for complex opportunities, from prospecting and qualification through to proposal, negotiation and close.
• Build and maintain strong relationships with senior executives across banks, financial institutions, processors, merchants and other strategic accounts.
• Develop territory and account strategies to maximise market opportunity and drive consistent revenue growth.
• Manage the overall relationship with established accounts, ensuring customer satisfaction, loyalty and long-term commercial value.
• Work closely with internal teams and, where appropriate, distributor or partner networks to support successful sales execution.
• Maintain accurate account profiles, pipeline records, customer org charts, forecasts and sales activity updates.
• Present solutions clearly and confidently, tailoring messaging to both business and technical stakeholders.
• Operate with strong sales discipline, accountability and focus on bringing opportunities to a successful close.

What We’re Looking For

• 12+ years of successful direct sales experience, ideally selling technology solutions into financial institutions, processors, merchants, ecommerce businesses or large enterprise customers.
• Minimum 5 years’ experience within payments, ecommerce, mobile payments or payments processing.
• Strong track record of selling complex enterprise solutions and consistently achieving sales targets.
• Experience selling into banks, financial institutions, processors or merchant acquirers is highly advantageous.
• Ability to prospect, qualify and progress large, complex sales opportunities.
• Excellent presentation, communication, negotiation and relationship-management skills.
• Strong understanding of both business and technical solution selling.
• Comfortable managing long sales cycles with multiple stakeholders across business, technology, procurement and executive leadership.
• Ability to articulate value propositions clearly and respond creatively to customer needs.
• Strong CRM discipline, including pipeline management, forecasting and account planning.
• Bachelor’s degree or equivalent experience.

Skills & Attributes

• Commercially driven and highly accountable, with a strong focus on results.
• Customer-centric, with the ability to build long-term trusted relationships.
• Strategic and consultative in approach, with the ability to understand complex customer challenges.
• Confident engaging with senior stakeholders and C-level decision makers.
• Collaborative, able to work effectively across sales, product, marketing, delivery and partner teams.
• Curious and market-aware, with a strong understanding of payments innovation and competitive dynamics.
• Resilient, proactive and comfortable operating in a complex enterprise sales environment.
• Able to balance new business development with long-term account growth and customer satisfaction.