Zuora System Specialist
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Key skills for this role
About the Role
Absorb Software is looking for a Billing Systems Specialist to own and optimize Zuora Billing and the Salesforce-Zuora integration. The role sits at the intersection of Finance, Sales, and Systems, focusing on quote-to-cash processes, automation, and data quality.
Key Skills for This Role
Responsibilities
- Own and optimize Zuora Billing including product catalog, pricing, subscriptions, invoicing, and payment processes
- Manage and troubleshoot Salesforce Zuora integration for accurate data flow across quote to cash lifecycle
- Improve billing operations through automation, process enhancements, and data quality initiatives
- Partner with Finance to support billing accuracy, revenue recognition, forecasting, and month end activities
- Serve as billing systems expert, resolving complex issues and collaborating with Sales, Customer Success, Support, and Finance
- Analyze billing data, monitor system performance, and identify trends, risks, and opportunities
Requirements
- Hands on Zuora Billing experience including product catalog management, SKU configuration, workflow automation, subscription amendments, and reporting
- Understanding of Salesforce ecosystem, ideally with exposure to Zuora for Salesforce connector or CPQ
- Strong grasp of SaaS subscription billing concepts (ARR, MRR, proration, amendments, co terming)
- Familiarity with quote to cash processes and handoffs between Sales, Finance, and Systems
- Analytical mindset with focus on continuous improvement and efficiency
- Comfort working across business and technical stakeholders
Full Job Posting
Role Overview
- Absorb is seeking a Billing Systems Specialist to own and optimize the technology behind the quote to cash process.
- The role sits at the intersection of Salesforce, Zuora, Finance, and Sales.
What you'll do
- Own and optimize Zuora Billing including product catalog, pricing, subscriptions, invoicing, and payment processes.
- Manage and troubleshoot Salesforce Zuora integration for accurate data flow.
- Improve billing operations through automation, process enhancements, and data quality initiatives.
- Partner with Finance to support billing accuracy, revenue recognition, forecasting, and month end activities.
- Serve as billing systems expert, resolving complex issues and collaborating with cross functional teams.
- Analyze billing data, monitor system performance, and identify trends, risks, and opportunities.
What you'll bring
- Hands on Zuora Billing experience including product catalog management, SKU configuration, workflow automation, subscription amendments, and reporting.
- Understanding of Salesforce ecosystem, ideally with exposure to Zuora for Salesforce connector or CPQ.
- Strong grasp of SaaS subscription billing concepts (ARR, MRR, proration, amendments, co terming).
- Familiarity with quote to cash processes and handoffs between Sales, Finance, and Systems.
- Analytical mindset with focus on continuous improvement and efficiency.
- Comfort working across business and technical stakeholders.
Technologies we use
- Zuora
- Salesforce
- Jira
- Freshservice
- Copilot
- Claude
- ChatGPT
What we offer
- Fully remote first work with flexible work arrangements.
- Comprehensive Health and Wellness Benefits including retirement savings, bonus plans, generous time off, medical and dental.
- New Hire Equipment Allowance and monthly Flex Allowance.
- Endless opportunity for career growth and internal mobility.
- Employee driven DE&I programs.
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