Workplace Experience Specialist
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Key skills for this role
About the Role
Checkout.com is looking for a Workplace Experience Specialist to manage office operations, vendor relationships, and employee engagement across US offices. The role includes front desk management, event planning, and budget tracking.
Key Skills for This Role
Responsibilities
- Oversee daily NYC office operations, serving as the primary point of contact for guests, employees, and sub tenants
- Manage seating arrangements, floor plans, and meeting room systems to support a dynamic hybrid work model
- Own all access protocols, including badge management, security system oversight, and compliance with health and safety standards
- Act as the lead point of contact for building management regarding maintenance, repairs, and office functionality
- Manage shipping/receiving, courier coordination, and the physical setup for new hire orientations
- Source and manage relationships with all US service providers, including janitorial, Food & Beverage, and maintenance
- Coordinate office moves, expansions, and space planning in collaboration with Real Estate and Facilities teams
- Oversee the lifecycle of office supplies and equipment, ensuring high quality standards and consistent stocking levels
- Strategize, plan, and execute a diverse calendar of in person and virtual events, including Town Halls, wellness activities, and holiday celebrations
- Partner with business leaders to facilitate high stakes gatherings such as leadership summits, team off sites, and community initiatives
- Support monitoring of the Workplace Experience budget for all US offices, tracking monthly spend against forecasts
- Process purchase orders (POs) and invoices, ensuring accurate cost allocation in partnership with Finance and Procurement
Requirements
- 3–5 years of experience in office management, workplace operations, or facilities management, preferably in a fast growing or multi office environment
- Strong financial acumen with experience managing budgets, processing invoices, and vendor negotiations
- Proven ability to organize and execute engaging events and employee programs
- Excellent organizational, problem solving, and multitasking skills with strong attention to detail
- Strong interpersonal and communication skills; able to partner effectively across People, Finance, Procurement, and external vendors
- Proficiency with workplace tools and systems (e.g., Coupa, Brex, Kastle Security, Sharebite, Google Workspace, Workday) is a plus
- Bachelor’s degree in Business Administration, Hospitality, Human Resources, or related field preferred
- Conversational Spanish is a plus
Full Job Posting
Company Description
- Checkout.com is a global payments technology company enabling over 10 billion transactions daily.
- We power payments for companies like eBay, Spotify, Klarna, Uber, and Sony.
Position Overview
- The Workplace Experience Specialist will be responsible for creating a seamless, engaging, and efficient workplace experience across all US offices.
- This position is located in NYC and follows a hybrid schedule of 4 days in office (Mon Thu).
Key Responsibilities
- Oversee daily NYC office operations, serving as the primary point of contact for guests, employees, and sub tenants.
- Manage seating arrangements, floor plans, and meeting room systems.
- Own all access protocols, including badge management and security system oversight.
- Act as lead point of contact for building management regarding maintenance and repairs.
- Manage shipping/receiving, courier coordination, and new hire setup.
- Source and manage relationships with US service providers.
- Coordinate office moves, expansions, and space planning.
- Oversee lifecycle of office supplies and equipment.
- Plan and execute a calendar of in person and virtual events.
- Partner with business leaders for leadership summits and off sites.
- Support monitoring of Workplace Experience budget.
- Process purchase orders and invoices.
Qualifications
- 3–5 years of experience in office management, workplace operations, or facilities management.
- Strong financial acumen with budget management and vendor negotiation experience.
- Proven ability to organize and execute engaging events and employee programs.
- Excellent organizational, problem solving, and multitasking skills.
- Strong interpersonal and communication skills.
- Proficiency with workplace tools (Coupa, Brex, Kastle Security, etc.) is a plus.
- Bachelor’s degree in Business Administration, Hospitality, or related field preferred.
- Conversational Spanish is a plus.
Physical & Work Environment Requirements
- Ability to perform duties in a professional office environment, including extended periods of standing, walking, and desk based work.
- Ability to occasionally lift up to 25–30 pounds.
- Ability to set up meeting rooms and events.
Compensation
- The New York base salary range for this full time position is $73,000 $87,000 + bonus + benefits.
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