Senior Specialist, Benefits (MENA & APAC)
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Key skills for this role
About the Role
Checkout.com is seeking a proactive Benefits Expert to design, implement, and enhance benefits programs in the MENA and APAC regions. You will drive end-to-end benefits strategy and operations, collaborating with leadership and vendors.
Key Skills for This Role
Responsibilities
- Lead day to day operations of regional benefits programs in APAC and MENA
- Manage vendors, negotiate contracts, and oversee benefits systems
- Drive strategic planning and benchmarking using data insights
- Manage benefits renewals and new program implementations
- Handle escalations and resolve complex employee benefits issues
- Collaborate cross functionally with Payroll, Finance, and other teams
Requirements
- Extensive experience managing end to end benefits programs in MENA and APAC
- In depth understanding of health, welfare, and retirement benefits administration
- Proven ability to manage vendors and negotiate contracts
- Experience using data to analyze trends and recommend improvements
- Excellent communication and presentation skills
- Advanced Google Sheets/Excel skills
- Experience with Workday or alternative benefits platform
Full Job Posting
Company Description
- Checkout.com enables digital payments for companies like eBay, Spotify, Klarna, Uber, and Sony.
- The company processes over 10 billion transactions yearly for more than one billion shoppers globally.
Job Description
- Seeking a proactive Benefits Expert to design, implement, and enhance benefits programs in MENA and APAC.
- Role reports to Global Benefits Manager and involves end to end benefits strategy and operations.
What You’ll Be Doing
- Lead Benefits Administration: manage enrollments, payroll integrations, compliance, and employee inquiries.
- Manage Vendors and Systems: primary contact for providers, negotiate contracts, oversee AON and other platforms.
- Drive Strategic Planning and Benchmarking: research market trends, analyze plan utilization, recommend improvements.
- Manage Renewals and Implementations: own renewals and new program implementations, create communications.
- Solve Problems and Handle Escalations: troubleshoot system errors, resolve complex escalations.
- Collaborate Cross Functionally: partner with Payroll, People Onboarding, Finance, Accounting, Procurement.
- Take Full Ownership: work autonomously to ensure operational excellence and strategic enhancements.
Qualifications
- Extensive experience managing end to end benefits programs in MENA and APAC.
- In depth understanding of health, welfare, and retirement benefits administration.
- Proven vendor and systems management skills.
- Strategic and analytical skills using data to benchmark and recommend improvements.
- Hands on project leadership with autonomy.
- Excellent communication and presentation skills.
- Advanced Google Sheets/Excel skills.
- Experience with Workday or alternative benefits platform.
Additional Information
- Hybrid working model: three days per week in the office.
- Company fosters high performance through real ownership and fewer blockers.
Life at Checkout.com
- 20 offices across six continents, London HQ.
- Culture of ambition, growth, and impact.
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