Workplace Experience Ambassador
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Support workplace experience by managing hospitality, operations, and employee engagement while ensuring exceptional service and communication in a dynamic environment.
Key Skills for This Role
Responsibilities
- Serve as the primary point of contact at reception, greeting employees and visitors with professionalism and warmth
- Manage visitor registration, badge issuance, and escort procedures in compliance with security protocols
- Coordinate meeting room bookings, ensure spaces are properly prepared, and provide technical support for audio visual equipment
- Deliver exceptional hospitality services including catering coordination, beverage service, and special event support
- Monitor and respond to workplace service requests through designated systems, ensuring timely resolution and follow up
- Conduct regular floor walks to identify and address facility issues, cleanliness standards, and space utilization concerns
- Coordinate with vendors and service providers for maintenance, cleaning, and facility related services
- Maintain accurate records of visitor logs, service requests, and incident reports
- Proactively engage with employees to understand their needs and gather feedback on workplace services
- Assist with workplace orientation for new hires and provide guidance on building amenities and services
- Support internal events, town halls, and employee engagement initiatives
- Serve as a liaison between employees and facility management teams to ensure concerns are addressed promptly
Requirements
- Dynamic and customer focused personality
- Experience in front of house or hospitality roles preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize
Full Job Posting
Job Overview
- JLL is seeking a dynamic and customer focused Workplace Experience Ambassador to support our prestigious client, Amazon, at their Dubai office location. In this frontline role, you will be the face of the workplace experience, creating a welcoming, efficient, and exceptional environment for employee
Key Responsibilities
- Front of House & Hospitality Management: Serve as the primary point of contact at reception, greeting employees and visitors with professionalism and warmth.
- Manage visitor registration, badge issuance, and escort procedures in compliance with security protocols.
- Coordinate meeting room bookings, ensure spaces are properly prepared, and provide technical support for audio visual equipment.
- Deliver exceptional hospitality services including catering coordination, beverage service, and special event support.
- Workplace Operations Support: Monitor and respond to workplace service requests through designated systems, ensuring timely resolution and follow up.
- Conduct regular floor walks to identify and address facility issues, cleanliness standards, and space utilization concerns.
- Coordinate with vendors and service providers for maintenance, cleaning, and facility related services.
- Maintain accurate records of visitor logs, service requests, and incident reports.
- Employee Experience & Engagement: Proactively engage with employees to understand their needs and gather feedback on workplace services.
- Assist with workplace orientation for new hires and provide guidance on building amenities and services.
- Support internal events, town halls, and employee engagement initiatives.
- Serve as a liaison between employees and facility management teams to ensure concerns are addressed promptly.
About JLL
- JLL is a leading professional services firm that specializes in real estate and investment management. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. At JLL, we are committed to shaping the future of real estate for a better world b
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Jones Lang LaSalle
Associate Director
Saudi Arabia, KSA
Jones Lang LaSalle seeks an Associate Director of Project Management to lead complex real estate projects, overseeing teams and ensuring successful delivery. The role combines strategic leadership with hands-on oversight
Document Controller
United Arab Emirates, UAE
Manage project documents, ensure compliance and quality control, coordinate communication, and possess strong organizational skills with proficiency in document management systems.
Workplace Experience Associate (Soft Services)
Dubai, UAE
Jones Lang LaSalle seeks a Workplace Experience Associate to manage soft services including cleaning, security, and dining at a client site in Dubai. The role requires vendor management, budgeting, and ensuring complianc
Workplace Ambassador
Jeddah, KSA
The Workplace Coordinator manages facilities support, vendor relations, and client satisfaction, requiring strong communication, organizational skills, and proficiency in Micros...
HSE Supervisor
Eastern Province, KSA
Responsible for health, safety, and environmental management, ensuring compliance and promoting safety culture within the organization.
Facilities Coordinator
Qatar, QAT
Assist Facilities Manager in building maintenance, manage internal moves, monitor supplies, support events, and ensure excellent customer service with strong organizational skills.
Facilities Management Managing Agent - Manager
Qatar, QAT
Oversee operations of a commercial tower, providing strategic Facilities Management guidance, managing service providers, and ensuring compliance with health and safety regulati...
Senior Project Manager
Saudi Arabia, KSA
JLL seeks a Senior Project Manager to oversee project delivery for clients in Saudi Arabia. The role involves client relationship management, project oversight, resource allocation, budget management, and quality control
Associate Director
Saudi Arabia, KSA
Document Controller
United Arab Emirates, UAE
Workplace Experience Associate (Soft Services)
Dubai, UAE
Workplace Ambassador
Jeddah, KSA
HSE Supervisor
Eastern Province, KSA
Facilities Coordinator
Qatar, QAT
Facilities Management Managing Agent - Manager
Qatar, QAT
Senior Project Manager
Saudi Arabia, KSA