Wholesale Sales Manager - Arabic Speaking Required

Job Purpose

Sales Strategy and Growth

• Prepare and implement the annual wholesale sales plan.
• Achieve monthly, quarterly, and annual sales and collection targets.
• Identify growth opportunities by product, territory, and customer segment.
• Expand business with wholesalers, distributors, resellers, perfume shops, retailers, and approved B2B customers.
• Develop promotional plans and maintain approved prices and profit margins.

Customer Development

• Identify, approach, activate, and retain wholesale customers.
• Conduct regular customer visits and monitor market requirements.
• Negotiate quotations, commercial terms, and contracts within approved authority.
• Resolve complaints, returns, and service issues with relevant departments.
• Ensure customers do not resell products outside approved territories or channels without authorization.

Team Management

• Allocate targets by salesperson, territory, and customer segment.
• Prepare visit plans and monitor salespeople's performance, visits, quotations, orders, and collections.
• Coach and train the team on products, pricing, negotiation, and customer management.
• Lead sales meetings, corrective action plans, recruitment participation, onboarding, and performance evaluations.

Credit and Inventory

• Ensure sales comply with approved customer credit limits and payment terms.
• Monitor outstanding balances and overdue invoices and support dispute resolution and collections.
• Prepare sales forecasts and coordinate product availability with Procurement, Warehouse, and Production.
• Monitor out-of-stock products, excess inventory, slow-moving items, promotions, and seasonal demand.

Reporting

• Ensure leads, quotations, orders, visits, and customer information are recorded in the ERP or CRM.
• Review daily sales and collection performance and submit weekly and monthly reports on targets, margins, customers, pipeline, visits, balances, lost sales, and market activity.

Qualifications and Experience

• A bachelor's degree in Business Administration, Sales, Marketing, or a related field is required.
• At least five years of B2B or wholesale sales experience and two years managing a sales team are required.
• United Arab Emirates market experience is strongly preferred.
• Experience in fragrance, FMCG, cosmetics, retail supply, or related products is advantageous.
• A valid United Arab Emirates driving licence is mandatory.
• Good command of Arabic and English and strong knowledge of ERP, CRM, Excel, and sales reporting are required.