Welcomer - Tamayyaz
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Accor's Tamayyaz Nationalization Development Program is seeking a Welcomer for a hospitality role in Mecca. The program is for Saudi nationals with little to no experience, offering training in front desk operations, guest services, and hotel standards.
Key Skills for This Role
Responsibilities
- Greet guests with a smile and positive attitude
- Ensure perfect grooming and tidy section
- Handle check in and check out according to standards
- Maintain immigration records and guest history
- Communicate effectively during briefings and handovers
- Assist VIP guests and executive floor bookings
- Follow up on guest requests
- Sell and up sell hotel facilities and services
- Respect guest privacy and confidentiality
- Know fire safety duties and responsibilities
Requirements
- Saudi National (Tamayyaz Program requirement)
- Little to no work experience; fresh graduates or up to 6 months experience
- Basic English skills
- Strong passion for the Hospitality Field
- Excellent interpersonal and communication skills
- Ability to work a flexible roster
Full Job Posting
Company Description
- Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.
Job Description
- Grooming/Attitude: Keep at all times a perfect grooming (uniform, tag, make up, tidy hair…).
- Greeting/Attitude: Always keep a smile on. A positive attitude is a must.
- Follow up: Act quickly and efficiently, following instructions received by supervisor.
- Organization: Ensure section is perfectly tidy, stationary refilled, and circuits of operations followed strictly.
- C/I & C/O: Ensure all check in and check out are made in line with standards, attentive on audit, immigration & guest history issues.
- Communication: Be attentive to information during briefings, report problems quickly, read and update reception logbook.
- Immigration records: Ensure all guests checked in during shift are fully recorded on accurate immigration reports (CID as per UAE law).
- Executive Bookings & VIP: Ensure each VIP guest or Executive floor booking is guided quickly to the 22nd Floor.
- Guest requests follow up: Be ready to help the guest with any request.
- Handover: Clear station and do full and detailed handover with next shift, ensure cashier report is correct.
- Selling / Up selling: Take every opportunity to sell hotel facilities and services.
- Privacy: Respect privacy/confidentiality of all hotel patrons.
Qualifications
- Tamayyaz Program is for Saudi Nationals Only.
- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
- Basic English skills are a must.
- Strong passion for the Hospitality Field.
- Excellent interpersonal and communication skills.
- Is a team player that contributes to and proactively assists co workers.
- Ability to work a flexible roster depending on departmental needs.
- Ability to focus attention on guest needs, always remaining calm and courteous.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at PULLMAN
Asst. L&D Manager
Doha, QAT
Job Description 1) Conduct a thorough review of the learning needs analysis for the hotel prior to budgeting, and assist in shaping the Hotel Training Plan. 2) Collaborate with ...
Chef de Partie - IRD
Doha, QAT
Prepare and present food items, ensure quality and safety standards, communicate effectively, and uphold hygiene regulations in a fast-paced environment.
Wedding Executive
Doha, QAT
Responsible for coordinating weddings, managing client relationships, and ensuring exceptional service while promoting hotel venues and packages.
Chef de Partie - Pastry
Qatar, QAT
Train and supervise pastry team, design innovative menus, ensure quality and safety standards, manage budget, and handle guest feedback.
Commis I - Banquet
Qatar, QAT
Prepare food following HACCP guidelines, maintain kitchen safety, collaborate with team, and possess strong cooking skills and food safety knowledge.
Cluster Marketing Manager
Makkah Al Mukarramah, KSA
Execution of annual marketing and communications plans, aligning activities with department budgets, ROI targets and wider business objectives. Monitor industry, cultural, and t...
Commis I (Cold Kitchen)
Qatar, QAT
Assist in preparing cold dishes, ensure food quality and hygiene, support senior chefs, and maintain organization in the kitchen with strong teamwork skills.
Kitchen & Laundry Technician
Qatar, QAT
Pullman is seeking a Kitchen & Laundry Technician to perform preventive and corrective maintenance on kitchen and laundry equipment in Qatar. The role involves diagnosing mechanical and electrical issues, ensuring safety
Asst. L&D Manager
Doha, QAT
Chef de Partie - IRD
Doha, QAT
Wedding Executive
Doha, QAT
Chef de Partie - Pastry
Qatar, QAT
Commis I - Banquet
Qatar, QAT
Cluster Marketing Manager
Makkah Al Mukarramah, KSA
Commis I (Cold Kitchen)
Qatar, QAT
Kitchen & Laundry Technician
Qatar, QAT