Welcome Ambassador
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Key skills for this role
About the Role
W Hotels is seeking a Welcome Ambassador to create memorable arrival and departure experiences for guests. The role involves processing operational needs, addressing guest requests, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Deliver a wide range of services guiding guests through arrival and departure experiences
- Process operational needs and address guest requests
- Complete reports and share highlights of the local area
- Maintain a safe workplace and follow company policies
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended time
- Ability to lift up to 50 pounds without assistance
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay.
- We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
Responsibilities
- Process operational needs
- Address guest requests
- Complete reports
- Share highlights of the local area
- Ensure uniform, personal appearance, and communications are professional
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent
- Related Work Experience: No related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
Additional Information
- Job Number: 26071730
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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