Welcome Ambassador
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Key skills for this role
About the Role
W Hotels in Riyadh is hiring a Welcome Ambassador (Guest Arrival Expert) to create memorable arrival and departure experiences for guests. The role involves processing operational needs, addressing guest requests, completing reports, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Deliver a wide range of services that guide guests through their arrival and departure experiences
- Process operational needs, address guest requests, complete reports, and share highlights of the local area
- Maintain professional appearance and communications
- Follow company policies and procedures, maintain confidentiality, and protect company assets
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive, we want that impression to be memorable.
- Guest Arrival Experts take initiative to deliver a wide range of services guiding guests through arrival and departure experiences.
- Empowered to move about their space and do what needs to be done, whether processing operational needs, addressing guest requests, completing reports, or sharing local highlights.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
Additional Information
- Job Category: Rooms & Guest Services Operations.
- Schedule: Full Time.
- Located Remotely? N.
- Position Type: Non Management.
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