Wedding Executive
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Key skills for this role
About the Role
Coordinate wedding planning, manage vendor relations, ensure customer satisfaction, and maintain budgets while possessing strong communication and organizational skills.
Key Skills for This Role
Responsibilities
- Meet with prospective and confirmed wedding clients to understand requirements, preferences, and budget
- Coordinate all aspects of wedding planning including ceremony, reception, decor, entertainment, and catering
- Liaise with vendors such as florists, photographers, and decorators to ensure compliance with hotel policies
- Supervise wedding setup and monitor event to ensure smooth operations
- Prepare quotations, contracts, and event proposals
- Monitor event expenses and process payments and invoices
Requirements
- Experience in wedding or event coordination
- Strong customer service and communication skills
- Ability to manage multiple tasks and vendors
- Sales and negotiation skills
Full Job Posting
Duties and Responsibilities of a Wedding Executive
- Meet with prospective and confirmed wedding clients to understand their requirements, preferences, and budget.
- Provide information about wedding packages, venues, menus, and hotel services.
- Promote the hotel's wedding venues and packages.
- Prepare quotations, contracts, and event proposals.
- Secure bookings and follow up with potential clients.
Coordination and Execution
- Coordinate all aspects of wedding planning, including ceremony, reception, decor, entertainment, and catering.
- Develop detailed event timelines and schedules.
- Liaise with florists, photographers, decorators, entertainers, transportation providers, and other vendors.
- Ensure vendors comply with hotel policies and event schedules.
- Work closely with the banquet, kitchen, housekeeping, front office, engineering, and security departments.
- Ensure all departments are informed of event requirements.
Customer Service and Event Supervision
- Provide exceptional customer service throughout the planning process.
- Respond promptly to client inquiries, requests, and concerns.
- Supervise wedding setup and ensure all arrangements meet the client's expectations.
- Monitor the event to ensure smooth operations and resolve any issues immediately.
Financial and Administrative Tasks
- Monitor event expenses and ensure they remain within the agreed budget.
- Process payments, invoices, and final billing.
- Conduct pre event inspections of the venue and facilities.
- Ensure high standards of cleanliness, presentation, and service.
- Obtain client feedback after the wedding.
- Address complaints professionally and identify opportunities for service improvement.
- Maintain accurate client records, contracts, and event documentation.
- Prepare event reports and maintain sales records.
Marketing and Business Development
- Participate in wedding fairs, hotel promotions, and marketing campaigns.
- Build relationships with wedding planners, travel agencies, and corporate partners to generate business.
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