Wedding Butler
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Key skills for this role
About the Role
Your Role: 1. Guest Interaction & Sales Support Conduct professional show-arounds for guests and planners requesting to view meeting rooms, ballrooms, and event spaces. Explain.
Key Skills for This Role
Responsibilities
- Conduct professional show arounds for guests and planners viewing event spaces
- Explain room capacities, setup possibilities, and event logistics
- Assist in gathering guest requirements and updating the team
- Support converting inquiries into confirmed events
- Prepare event documents including BEOs, setups, floor plans, and operational notes
- Ensure accurate communication of event details to internal departments
- Support Events team during high profile weddings, meetings, and VIP functions
- Coordinate on site needs and maintain readiness of event venues
- Print buffet name tags, food labels, menu cards, table tags, and signage
- Maintain inventory and templates of printed materials
- Maintain event files, calendars, and departmental checklists
- Follow up with vendors and internal teams
Requirements
- Strong organizational and administrative skills
- Excellent communication and interpersonal skills
- Ability to maintain luxury service standards
- Experience in event coordination or hospitality is a plus
Full Job Posting
Role Overview
- Conduct professional show arounds for guests and planners requesting to view meeting rooms, ballrooms, and event spaces
- Explain room capacities, setup possibilities, flow, and event logistics in alignment with Rosewood standards
- Assist in gathering guest requirements, clarifying event details, and updating the team accordingly
Key Responsibilities
- Prepare all event related documents including BEOs, setups, floor plans, and operational notes
- Ensure accurate communication of event details to Banquet Operations, Culinary, Stewarding, Engineering, Housekeeping, and other internal departments
- Support the Events team during high profile weddings, meetings, and VIP functions
- Coordinate on site needs and assist in maintaining readiness of all meeting rooms and event venues
- Print all buffet name tags, food labels, menu cards, table tags, and any special signage required for events
- Ensure luxury formatting, correct branding, and error free content according to Rosewood identity standards
- Maintain inventory and templates of all printed materials
- Maintain event files, calendars, and departmental checklists
- Follow up with vendors and internal teams as required
- Assist with daily event briefings, minutes of meeting, and distribution of updated documents
- Maintain professionalism, confidentiality, and organization in all tasks
- Uphold Rosewood's luxury service standards in every interaction
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