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naukri

Guest Service Associate - Bell

Rosewood Hotels and Resorts
Abu Dhabi, UAE
Full Time
Entry
Onsite
Yesterday
Luggage HandlingGuest ServicesCommunicationAttention to DetailHospitality
Free

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Key skills for this role

Luggage HandlingGuest ServicesCommunication
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Team Overview

  • The Concierge team at Rosewood Abu Dhabi creates memorable first and last impressions for every guest.
  • As ambassadors of the hotel, the team delivers intuitive service, personalized assistance, and seamless experiences.

Your Role

  • Welcome guests warmly and provide attentive assistance throughout their arrival and departure experience.
  • Transport and handle guest luggage safely, efficiently, and professionally.
  • Escort guests to their rooms and introduce hotel facilities, services, and room features.
  • Respond promptly to guest requests, inquiries, and service needs with a personalized approach.
  • Assist with deliveries, messages, packages, laundry, and other concierge related services.
  • Maintain the cleanliness and presentation of lobby areas, luggage storage areas, and bell equipment.

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