Waiter/Waitress - Saudi Only
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Key skills for this role
About the Role
Responsible for food and beverage service, guest interaction, and maintaining cleanliness, requiring strong communication skills and a passion for hospitality.
Key Skills for This Role
Responsibilities
- Set up the assigned Food & Beverage outlet according to meal settings and opening hours
- Communicate directly with guests: present menus, help with recommendations, receive orders, place orders, and handle payments
- Greet guests upon arrival and seat them through the hostess
- Maintain a professional and friendly relationship with outlet patrons
- Report cleanliness and maintenance issues to the immediate Supervisor
- Do all mise en place work according to the whole day service requirements
- Attend regular training sessions and departmental briefings
Requirements
- Tamayyaz Program is for Saudi Nationals Only
- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience
- Basic English skills are a must
- Strong passion for the Hospitality Field
- Excellent interpersonal and communication skills
- Ability to work a flexible roster depending on departmental needs
Full Job Posting
Summary of Responsibilities
- Reporting to F&B Supervisor, responsibilities and essential job functions include but are not limited to the following.
Planning & Organizing
- Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.
Operations
- Attends regular training sessions in line with the departmental P&P i.e. guest care, product knowledge, grooming standards, up selling, etc.
- Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.
- Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
- Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
- Handles the guest greeting upon arrival and their seating through the hostess.
- Ensures that under no circumstances the entrance is left unattended.
- Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well being.
- Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).
- Reports cleanliness and maintenance issues to the immediate Supervisor.
- Handles guest complaints as per instructions or consults the immediate Supervisor.
- Does all mise en place work according to the whole day service requirements.
- To report any equipment failures/problems to the Maintenance Department.
Administration
- Work hand to hand with the hostess to ensure the name tag is all complete and in proper position
- Ensuring business card and database are handed over to the hostess for the record
- Make sure all the bill is handed over to the cashier
- Ensure all the item is charged accordingly in the micros system as per the guest consumption
Qualifications
- Tamayyaz Program is for Saudi Nationals Only.
- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
- Basic English skills are a must.
- Strong passion for the Hospitality Field.
- Excellent interpersonal and communication skills.
- Is a team player that contributes to and proactively assists co workers.
- Ability to work a flexible roster depending on departmental needs.
- Ability to focus attention on guest needs, always remaining calm and courteous.
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