Reservation Supervisor - Arabic Speaking
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Key skills for this role
About the Role
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment program.
Key Skills for This Role
Responsibilities
- Check reservations daily for compliance and maintain minimum response time
- Ensure quality of reservation in terms of guest details, rates, payment methods
- Organize on the job and weekly training for all staff
- Keep reservations staff informed on all changes or developments within the hotel and company
- Spot check reservations made the previous day and check all VIP arrivals
Requirements
- Fluency in Arabic
- Experience in hotel reservations
- Strong organizational and training skills
Full Job Posting
Company Description
- The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxu
Job Description
- Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.
- Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.
- Planning and using efficient organizational skills to run the daily operation.
- Organizing on the job and weekly training for all staff.
- To keep reservations staff informed on all changes or developments within the hotel and the company.
- To spot Check reservations made the previous day and Check all VIP arrivals.
- Training, developing, and motivating staff to increase productivity.
- To keep department informed of all changes in the customer profile, rates, strategies, promotions and specials.
- Conduct shift briefings.
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