Waiter/Waitress - In Room Dining & Min Bar
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Key skills for this role
About the Role
SOFITEL in Dubai is seeking a Waiter/Waitress for In Room Dining & Min Bar. The role involves taking orders, delivering food and beverages to guest rooms, handling payments, and ensuring high service standards.
Key Skills for This Role
Responsibilities
- Take food and beverage orders from guests via phone or in person
- Deliver food and beverages to guest rooms promptly, ensuring accuracy and presentation
- Set up and clear dining areas in guest rooms, ensuring cleanliness
- Handle guest complaints or special requests professionally
- Maintain knowledge of the menu, including specials and dietary needs
- Process guest payments and handle transactions (cash/credit card)
- Coordinate with kitchen staff to ensure timely delivery of orders
- Ensure proper setup of trays, carts, and room service equipment
- Restock and replenish room service items as needed
- Maintain cleanliness and organization in the room service area
- Assist with preparing condiments, utensils, and beverages for service
- Uphold hotel safety, hygiene, and food safety standards
Requirements
- Experience in food and beverage service
- Knowledge of menu items and dietary needs
- Ability to handle guest complaints and special requests
- Proficiency in processing payments (cash/credit card)
- Adherence to hotel safety, hygiene, and food safety standards
Full Job Posting
Responsibilities
- Take food and beverage orders from guests via phone or in person.
- Deliver food and beverages to guest rooms promptly, ensuring accuracy and presentation.
- Set up and clear dining areas in guest rooms, ensuring cleanliness.
- Handle guest complaints or special requests professionally.
- Maintain knowledge of the menu, including specials and dietary needs.
- Process guest payments and handle transactions (cash/credit card).
- Coordinate with kitchen staff to ensure timely delivery of orders.
- Ensure proper setup of trays, carts, and room service equipment.
- Restock and replenish room service items as needed.
- Maintain cleanliness and organization in the room service area.
- Assist with preparing condiments, utensils, and beverages for service.
- Uphold hotel safety, hygiene, and food safety standards.
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