Laundry Attendant
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Key skills for this role
About the Role
Sofitel is seeking a Laundry Attendant to handle all laundry and dry-cleaning operations following hotel standards. Responsibilities include operating machines, handling chemicals, maintaining cleanliness, and ensuring proper linen care.
Key Skills for This Role
Responsibilities
- Attend all laundry and dry cleaning operations following hotel standards and procedures
- Follow linen and uniforms laundry flows and respect established cycles and instructions
- Use all machines and equipment with proper knowledge, care and maintenance
- Handle and store chemicals with proper care, using correct formulas following health and safety regulations
- Maintain cleanliness and orderliness of working area and stores
- Participate in monthly inventories
Requirements
- Knowledge of textiles and their proper care
- Ability to use laundry machines and equipment with proper knowledge
- Ability to handle and store chemicals safely
- Attention to cleanliness and orderliness
- Flexibility to carry out other duties as assigned
Full Job Posting
Role Overview
- To attend all laundry and dry cleaning operations, following the hotel standards and procedures.
- To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.
- To have a full knowledge of all the textiles and their proper care.
- To use all the machines and equipment with proper knowledge, care and maintenance.
- To handle and store chemicals with proper care, and to use correct formulas, following all healthy and safety regulations.
Key Responsibilities
- To immediately report to superior any damage or malfunctioning in the laundry equipment or operations, including linen and uniforms status.
- To maintain the cleanliness and orderliness of the working area and stores.
- To ensure proper handling of lost and found items.
- To participate in monthly inventories.
- To follow up daily check lists.
- To respect the telephone etiquette as per Sofitel standards.
- To report any guest comment or complaint.
- To respect schedules, terms and deadlines as agreed with the Management.
- To read and complete the laundry Logbooks and reports.
Other Duties
- To report for duty punctually wearing the correct uniform and name tag.
- To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly, courteous and professional service at all times.
- To maintain good working relationships with your colleagues and all other departments.
- To ensure you read the hotels Employee Handbook and have an understanding of and adhere to the hotels rules and regulations.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned.
- To attend training and meetings as and when required.
Health and Safety
- Ensure that all potential and real Hazards are reported immediately and rectified.
- Be fully conversant with all departmental Fire, Emergency and Bomb procedures.
- Ensure that all emergency procedures are rehearsed, implemented and enforced.
- Ensure the safety of the persons and the property of all within the premises.
- Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.
- Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies.
Confidentiality
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic.
- Adhere to Accor Internet and Email policy.
- Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
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