Waiter/Waitress
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Key skills for this role
About the Role
M Management Company is hiring a Waiter/Waitress for its award-winning F&B venues in Dubai. The role involves guest service, table preparation, order taking, and maintaining cleanliness.
Key Skills for This Role
Responsibilities
- Oversee dining rooms for seating, service, safety, and guest well being; address guest needs professionally and promptly.
- Ensure tables are set with condiments, napkins, cutlery, and other essentials before service.
- Maintain side stations with supplies like napkins, cutlery, pens, slips, and credit card machine rolls.
- Check availability of food and beverages, answer menu questions, take orders, and serve guests.
- Post orders, note dietary requirements/allergies, and communicate special requests to the kitchen.
- Follow meal cycle time guidelines, clear tables, crumb properly, and prepare for the next course.
- Inspect and polish chinaware, glassware, and silverware; maintain clean work areas using clean as you go practices.
- Arrive on time, maintain appearance, follow restaurant policies, and protect company assets and guest confidentiality.
- Inspect storage areas, maintain organization using FIFO, conduct inventories, and requisition supplies as needed.
- Prepare accurate bills, present checks, and process payments honestly.
- Welcome guests warmly, acknowledge by name, show appreciation, and assist coworkers to ensure prompt service.
- Lift/move objects up to 50 pounds, reach, bend, stand/walk long periods, and navigate varied surfaces safely.
Requirements
- High school diploma or equivalent.
- Formal training in hospitality, food & beverage service, or a related field is a plus.
- Previous experience in a restaurant, hotel, or food service environment preferred.
- Experience with POS systems, order processing, or handling cash is beneficial.
- Experience in guest service or customer facing roles.
- Strong customer service and interpersonal skills.
- Knowledge of food and beverage menus, dietary restrictions, and allergy awareness.
- Ability to work in a fast paced environment and multitask effectively.
- Good communication skills, both verbal and written.
Full Job Posting
Company Description
- M Management Company, founded in Dubai in 2013, is a thriving hospitality group recognized for its five award winning F&B venues.
- The company continually sets higher standards for exceptional hospitality.
- Our concepts are led by dedicated professionals whose passion and creativity resonate across each brand.
Responsibilities
- Oversee dining rooms for seating, service, safety, and guest well being; address guest needs professionally and promptly.
- Ensure tables are set with condiments, napkins, cutlery, and other essentials before service.
- Maintain side stations with supplies like napkins, cutlery, pens, slips, and credit card machine rolls.
- Check availability of food and beverages, answer menu questions, take orders, and serve guests.
- Post orders, note dietary requirements/allergies, and communicate special requests to the kitchen.
- Follow meal cycle time guidelines, clear tables, crumb properly, and prepare for the next course.
- Inspect and polish chinaware, glassware, and silverware; maintain clean work areas using clean as you go practices.
- Arrive on time, maintain appearance, follow restaurant policies, and protect company assets and guest confidentiality.
- Inspect storage areas, maintain organization using FIFO, conduct inventories, and requisition supplies as needed.
- Prepare accurate bills, present checks, and process payments honestly.
- Welcome guests warmly, acknowledge by name, show appreciation, and assist coworkers to ensure prompt service.
- Lift/move objects up to 50 pounds, reach, bend, stand/walk long periods, and navigate varied surfaces safely.
Qualifications
- High school diploma or equivalent.
- Formal training in hospitality, food & beverage service, or a related field is a plus.
- Previous experience in a restaurant, hotel, or food service environment preferred.
- Experience with POS systems, order processing, or handling cash is beneficial.
- Experience in guest service or customer facing roles.
- Strong customer service and interpersonal skills; ability to handle guest inquiries professionally.
- Knowledge of food and beverage menus, dietary restrictions, and allergy awareness.
- Ability to work in a fast paced environment and multitask effectively.
- Good communication skills, both verbal and written.
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