Waiter for DUOMO
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Key skills for this role
About the Role
The Dubai EDITION seeks a Waiter to deliver exceptional dining experiences in a luxury environment. The role requires 2-3 years of fine dining experience, strong service skills, and knowledge of food and beverage.
Key Skills for This Role
Responsibilities
- Welcome guests warmly and create a memorable first impression
- Present menus, explain daily specials, promotions and menu recommendations confidently
- Take food and beverage orders accurately using the POS system
- Serve food and beverages according to EDITION luxury service standards
- Ensure all guest requests are handled promptly and professionally
- Anticipate guest needs and provide personalised service throughout the dining experience
- Handle guest concerns or complaints courteously and escalate when necessary
- Build rapport with guests to encourage repeat business and positive guest satisfaction
- Possess comprehensive knowledge of menus, ingredients, allergens, preparation methods and beverage offerings
- Recommend food and beverage pairings to enhance the guest experience
- Ensure the proper sequence of service is maintained at all times
- Monitor tables throughout service to ensure guest satisfaction
Requirements
- Minimum 2 3 years of experience as a Waiter/Waitress in a luxury hotel, upscale restaurant or fine dining establishment
- Diploma or certification in Hospitality, Hotel Management, Food & Beverage Service or related field preferred
- Excellent guest service and interpersonal skills
- Strong communication skills in English
- Professional grooming and presentation
- Knowledge of food and beverage service standards
- Ability to multitask under pressure
- Excellent attention to detail
- Strong teamwork and collaboration skills
- Basic mathematical and cash handling skills
Full Job Posting
Position Summary
- The Waiter / Waitress is responsible for delivering an exceptional dining experience by providing attentive, personalised, and professional food and beverage service in accordance with The Dubai EDITION luxury hospitality standards.
- The role ensures guests receive outstanding service from arrival to departure while maintaining product knowledge, operational excellence and attention to detail.
- The ideal candidate demonstrates genuine hospitality, excellent communication skills and the ability to anticipate guest needs while working efficiently in a fast paced luxury dining environment.
Key Responsibilities
- Welcome guests warmly and create a memorable first impression.
- Present menus, explain daily specials, promotions and menu recommendations confidently.
- Take food and beverage orders accurately using the POS system.
- Serve food and beverages according to EDITION luxury service standards.
- Ensure all guest requests are handled promptly and professionally.
- Anticipate guest needs and provide personalised service throughout the dining experience.
- Handle guest concerns or complaints courteously and escalate when necessary.
- Build rapport with guests to encourage repeat business and positive guest satisfaction.
- Possess comprehensive knowledge of menus, ingredients, allergens, preparation methods and beverage offerings.
- Recommend food and beverage pairings to enhance the guest experience.
- Ensure the proper sequence of service is maintained at all times.
- Monitor tables throughout service to ensure guest satisfaction.
Food & Beverage Service
- Clear and reset tables promptly while maintaining cleanliness and presentation.
- Prepare bills accurately and process payments following hotel procedures.
- Promote upselling opportunities to maximise restaurant revenue.
Operational Responsibilities
- Complete opening, closing, and side duties as assigned.
- Ensure tables, stations, and service areas remain clean, organised, and fully stocked.
- Maintain cleanliness and hygiene standards in compliance with HACCP and food safety regulations.
- Ensure all equipment and operating supplies are properly maintained.
- Follow cash handling and billing procedures accurately.
- Report maintenance issues, shortages or guest incidents to supervisors immediately.
Team Collaboration
- Work closely with the kitchen, bar, hostess and stewarding teams to ensure smooth operations.
- Support colleagues during busy service periods.
- Attend daily briefings and departmental training sessions.
- Maintain positive working relationships with all hotel departments.
Health, Safety & Compliance
- Follow hotel health and safety procedures at all times.
- Adhere to food hygiene and sanitation standards.
- Maintain personal grooming and uniform standards according to EDITION brand guidelines.
- Comply with company policies, fire safety regulations and emergency procedures.
- Protect guest privacy and maintain confidentiality.
Qualifications
- A diploma or certification in Hospitality, Hotel Management, Food & Beverage Service or a related field is preferred.
- Additional hospitality certifications are an advantage.
Experience
- Minimum 2–3 years of experience as a Waiter/Waitress in a luxury hotel, upscale restaurant or fine dining establishment.
- Previous experience in an international five star hotel is highly preferred.
- Experience with luxury lifestyle brands is an advantage.
Skills & Competencies
- Excellent guest service and interpersonal skills.
- Strong communication skills in English.
- Additional languages such as Arabic, Russian, French, Mandarin, German or Spanish are an advantage.
- Professional grooming and presentation.
- Strong knowledge of food and beverage service standards.
- Knowledge of wines, spirits, cocktails and food pairing is preferred.
- Ability to multitask under pressure.
- Excellent attention to detail.
- Strong teamwork and collaboration skills.
- Basic mathematical and cash handling skills.
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