Waiter and Waitress
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Key skills for this role
About the Role
Unity Star Import and Export FZE LLC is seeking a guest-focused Waiter/Waitress to deliver premium dining and event experiences in Dubai. The role involves table service, order accuracy, cash handling, and collaboration with kitchen and bar staff.
Key Skills for This Role
Responsibilities
- Deliver warm, efficient, and professional table service to guests in assigned dining or event areas.
- Take accurate food and beverage orders, communicate them promptly to kitchen/staff, and ensure timely delivery.
- Set up, clear, and sanitize tables between services, maintaining spotless, organized dining environments.
- Assist with menu presentation, upselling specialty items, and answering guest inquiries about offerings.
- Handle cash and card transactions accurately, reconcile end of shift totals, and follow POS protocols.
- Collaborate with kitchen, bar, and host staff to ensure seamless guest experiences during peak hours.
Requirements
- Experience with hotel/restaurant POS systems
- Knowledge of tableside service protocol
- Menu knowledge and upselling ability
- Cash handling and transaction accuracy
- Guest complaint resolution skills
- Basic food safety certification (e.g., HACCP)
- Fluency in Arabic or Hindi (preferred)
- Experience in fine dining or event catering (preferred)
Full Job Posting
About The Opportunity
- Join a dynamic hospitality and foodservice operator in the United Arab Emirates, delivering premium dining and event experiences across high traffic commercial and hospitality venues.
Role & Responsibilities
- Deliver warm, efficient, and professional table service to guests in assigned dining or event areas.
- Take accurate food and beverage orders, communicate them promptly to kitchen/staff, and ensure timely delivery.
- Set up, clear, and sanitize tables between services — maintaining spotless, organized dining environments.
- Assist with menu presentation, upselling specialty items, and answering guest inquiries about offerings.
- Handle cash and card transactions accurately, reconcile end of shift totals, and follow POS protocols.
- Collaborate with kitchen, bar, and host staff to ensure seamless guest experiences during peak hours.
Skills & Qualifications
- Must Have: Hotel/Restaurant POS Systems, Tableside Service Protocol, Menu Knowledge & Upselling, Cash Handling & Transaction Accuracy, Guest Complaint Resolution, Basic Food Safety Certification (e.g., HACCP or local equivalent)
- Preferred: Experience in Fine Dining or Event Catering, Fluency in Arabic or Hindi (in addition to English), Experience with Banquet or Hotel Dining Setup
Benefits & Culture Highlights
- Competitive salary + performance based tips + service charge sharing
- Uniform, meals during shifts, and transportation allowances offered
- Fast track advancement to Senior Waiter, Supervisor, or Event Coordinator roles
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