VIP Butler - Butler Services
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Key skills for this role
About the Role
Wynn Al Marjan Island seeks a VIP Butler to deliver exceptional personalized service to VIP guests, ensuring luxury standards are met. The role requires 6+ years of hospitality experience in a luxury 5-star hotel, including 3 years in VIP Services, and fluency in at least two languages.
Key Skills for This Role
Responsibilities
- Deliver exceptional, personalized VIP guest service at all times.
- Ensure VIP areas, villas, and amenities are perfectly prepared and maintained.
- Anticipate guest needs and handle requests with efficiency and discretion.
- Maintain detailed guest preference profiles for tailored service.
- Serve in room dining and amenities with precision and elegance.
- Uphold grooming, presentation, and luxury service standards.
- Collaborate with internal departments to fulfill guest requests.
- Monitor supplies, cleanliness, and operational readiness of service areas.
- Support health, safety, and company standards at all times.
Requirements
- Minimum 6 years of hospitality or related guest service experience in a luxury 5 star hotel or resort
- At least 3 years in VIP Services
- Strong knowledge of MS Office and Outlook
- Demonstrated excellence in VIP level guest service
- Outstanding communication and interpersonal skills
- Ability to speak at least two languages
- Strong problem solving skills
Full Job Posting
About the Position
- Wynn Al Marjan Island is currently seeking a VIP Butler to join the resort's Butler Services team.
Primary Duties and Responsibilities
- Deliver exceptional, personalized VIP guest service at all times.
- Ensure VIP areas, villas, and amenities are perfectly prepared and maintained.
- Anticipate guest needs and handle requests with efficiency and discretion.
- Maintain detailed guest preference profiles for tailored service.
- Serve in room dining and amenities with precision and elegance.
- Uphold grooming, presentation, and luxury service standards.
- Collaborate with internal departments to fulfill guest requests.
- Monitor supplies, cleanliness, and operational readiness of service areas.
- Support health, safety, and company standards at all times.
About You
- Minimum 6 years of hospitality or related guest service experience in a luxury 5 star hotel or resort, including at least 3 years in VIP Services.
- Strong knowledge of MS Office and Outlook.
- Demonstrated excellence in VIP level guest service.
- Outstanding communication and interpersonal skills.
- Ability to speak at least two languages.
- Discreet, trustworthy, reliable, and confident.
- Charming, charismatic, friendly, and polished in demeanor.
- Strong team player who thrives in high pressure environments.
- Strong problem solving skills.
Benefits
- Attractive salary, paid in Dirhams (AED).
- Excellent leave policy, healthcare package, life insurance, incentive programs, and other employee benefits.
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