UAE National_Operational Excellence Specialist | Corporate Services | Group Tech & Digital Platforms

Overview Of The Role

What You Will Do

• Coordinate and facilitate the delivery of end-user training activities for GTDP Projects.
• Ensure project teams receive timely and relevant training aligned to the specific needs of each project.
• Identify gaps and tailor training needs to specific project requirements to ensure timely delivery.
• Support the execution of Rewards & Recognition programs by coordinating activities.
• Ensure timely delivery and promote participation and visibility across GTDP teams.
• Work with volunteers to drive cultural engagement initiatives that positively impact employee experience.
• Foster a collaborative working environment.
• Drive Comms events, such as the GTDP Townhall, to foster strategic alignment and two-way dialogue between leadership and teams.
• Plan, develop, and deliver internal marketing and communication materials to support GTDP initiatives.
• Ensure consistency and high-quality messaging across all platforms.
• Run targeted Continuous Improvement (CI) initiatives by partnering with cross-functional teams.
• Identify, implement, and monitor enhancements to foster a culture of continuous improvement within the department.

Required Skills To Be Successful

• Demonstrated ability to communicate effectively in verbal settings.
• Skilled in written communication and documentation.
• Exceptionally skilled at building strong working relationships and influencing stakeholders.
• Advanced working knowledge of Microsoft O365 applications and Copilot.

What Qualifies You For The Role

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or Organizational Change Management.
• Experience working in an IT Department with IT projects and deliveries.
• Experience managing/coordinating training activities with strong understanding of training management processes.
• Working knowledge of Organizational Change Management principles.