EV Charging Technical Lead | Al-Futtaim Automotive - BYD | KSA
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Key skills for this role
About the Role
Al-Futtaim Automotive seeks an EV Charging Technical Lead to manage EV charging infrastructure across KSA, overseeing field operations, contractor governance, and technical reporting.
Key Skills for This Role
Responsibilities
- Attend, investigate, and resolve customer complaints on AC home chargers and DC public chargers across all assigned sites within the Kingdom
- Perform on site diagnostics, fault rectification, and corrective maintenance to restore charger uptime within agreed SLA windows
- Execute software upgrades, firmware patches, and configuration management activities on AC charger hardware
- Carry out Level 1 maintenance and structured fault diagnosis on DC fast chargers in line with OEM guidelines
- Support commissioning and functional testing of newly installed chargers, issuing technical sign off only after full verification
- Conduct detailed site surveys and technical readiness assessments prior to DC charger installation
- Coordinate with SE certified contractors to plan, schedule, and supervise AC and DC charger installations
- Monitor installation activities to ensure adherence to technical specifications, electrical safety standards, and regulations
- Prepare and submit structured technical reports to the Senior Manager – EV Charging covering installation progress, commissioning status, and field findings
- Maintain accurate maintenance logs, fault registers, and resolution records for every charger asset under management
Requirements
- Bachelor's Degree or Diploma in Electrical Engineering, Electronics, Power Systems, or related discipline
- 3–6 years of progressive field experience in EV charging systems, electrical infrastructure, or power distribution
- Demonstrated hands on experience with AC (Type 2) and DC fast charger hardware from OEMs such as Siemens, Wallbox, ABB, or equivalent
- Proven contractor supervision experience across multi site installation programs
- Working knowledge of Saudi Energy utility interface requirements, SASO product standards, and MOMRAH EV mandates
- Familiarity with basic networking for connected charger infrastructure
- Valid KSA driving licence and willingness to work field based across the Kingdom
- Business level English essential; professional Arabic proficiency is an advantage
Full Job Posting
Overview of the Role
- The EV Charging Technical Lead would be responsible for managing Al Futtaim's EV Charging infrastructure (Home Charging & Flash Charging) across the Kingdom of Saudi Arabia.
- The role operates at the intersection of hands on site execution, contractor governance, and structured technical reporting.
- Reporting to the Senior Manager – EV Charging, the position acts as the single point of technical accountability between field contractors, internal stakeholders, and KSA regulatory bodies.
What You Will Do
- Attend, investigate, and resolve customer complaints on AC home chargers and DC public chargers across all assigned sites within the Kingdom.
- Perform on site diagnostics, fault rectification, and corrective maintenance to restore charger uptime within agreed SLA windows.
- Execute software upgrades, firmware patches, and configuration management activities on AC charger hardware.
- Carry out Level 1 maintenance and structured fault diagnosis on DC fast chargers in line with OEM guidelines.
- Support commissioning and functional testing of newly installed chargers, issuing technical sign off only after full verification against acceptance criteria.
- Conduct detailed site surveys and technical readiness assessments prior to DC charger installation.
- Coordinate with SE certified contractors to plan, schedule, and supervise AC and DC charger installations across showroom, retail, and customer sites.
- Monitor installation activities to ensure adherence to technical specifications, electrical safety standards (SASO / SE), and applicable MOMRAH regulations.
- Review contractor workmanship, raise non conformance items, and track closure through to final acceptance.
- Prepare and submit structured technical reports to the Senior Manager – EV Charging covering installation progress, commissioning status, and field findings.
- Maintain accurate maintenance logs, fault registers, and resolution records for every charger asset under management.
- Compile weekly and monthly dashboards tracking charger uptime, open faults, contractor performance, and installation milestones.
What Qualifies You for the Role
- Bachelor's Degree or Diploma in Electrical Engineering, Electronics, Power Systems, or a closely related technical discipline.
- 3–6 years of progressive field experience in EV charging systems, electrical infrastructure, or power distribution.
- Demonstrated hands on experience with AC (Type 2) and DC fast charger hardware from OEMs such as Siemens, Wallbox, ABB, or equivalent.
- Proven contractor supervision experience across multi site installation programs.
- Working knowledge of Saudi Energy utility interface requirements, SASO product standards, and MOMRAH EV mandates.
- Familiarity with basic networking for connected charger infrastructure.
- Professional certification in EV charging systems, power electronics, or electrical safety is a strong advantage.
- Valid KSA driving licence and willingness to work field based across the Kingdom.
- Business level English essential; professional Arabic proficiency is an advantage for contractor and regulatory engagement.
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