Transformation & BPM Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Coface seeks a Transformation & Business Process Manager to lead transformation programs and process efficiency initiatives. The role involves project portfolio governance, change management, and stakeholder coordination.
Key Skills for This Role
Responsibilities
- Build up and manage transformation programs according to the company's strategy
- Build up and manage process efficiency with the fronters to reach better quality of service
- Set up local governance for Projects portfolio management
- Coordinate requirements collection and change management for tools enhancements/corrections requests
- Animate local committees to gather needs & development requests
- Plan & follow up the activities, motivate and inspire team to successfully complete tasks
- Build strong relationships, achieve buy in of key stakeholders and influence others
- Risk management: coordinate the issues to be solved and decisions to be taken
- Ensure key deliverables are met, the projects finishes on time and budget
- Apply continuous improvement in project methodology
- Report at different levels (tactical/operational/board of directors) with timely and effective communication
- Manage successful handoffs to business owners and project closing
Requirements
- Minimum 5 years of experience in project management or process management
- Knowledge of Coface business (preferred)
- Knowledge of Coface products and processes is a plus
- Knowledge of project & change management processes and tools (Waterfall, Agile Project Management tools)
- Ability to anticipate risks, and manage mitigation with key stakeholders
- Excellent level of English required
- Previous experience in LEAN / Processes mapping and improvement
- Easiness with data analysis and KPIs definition and monitoring
- Bachelor’s degree in Business Administration or similar
Full Job Posting
Company Description
- At Coface, we’ve been managing credit risk for more than 75 years to help companies navigate and grow in an uncertain and volatile environment.
- We act for trade.
- As a global leading player in trade credit risk management, we support the growth of 100,000 clients across some 200 markets.
- Whatever their size, location or sector, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring.
Key Responsibilities
- Build up and manage transformation programs, according to the company's strategy
- Build up and manage process efficiency with the fronters, to reach better quality of service
- Set up local governance for Projects portfolio management
- Coordinate requirements collection and change management for tools enhancements/corrections requests
- Animate local committees to gather needs & development requests
- Plan & follow up the activities, motivate and inspire team to successfully complete tasks
- Build strong relationships, achieve buy in of key stakeholders and influence others
- Risk management: coordinate the issues to be solved and decisions to be taken
- Ensure key deliverables are met, the projects finishes on time and budget
- Apply continuous improvement in project methodology
- Report at different levels (tactical/operational/board of directors) with timely and effective communication on opportunities, wins, financial impacts, KPIs, and concerns
- Manage successful handoffs to business owners and project closing
Job Experience
- Knowledge of Coface business
- Minimum 5 years of experience in project management or process management
- Knowledge of Coface products and processes is a plus
Competencies Technical Skills
- Knowledge of project & change management processes and tools (Waterfall, Agile Project Management tools)
- Ability to anticipate risks, and manage mitigation with key stakeholders
- Excellent level of English required
- Previous experience in LEAN / Processes mapping and improvement
- Easiness with data analysis and KPIs definition and monitoring
Competencies Soft Skills
- Process/IT Curiosity & ability to find out of the box solutions
- Strong leadership capacity, ability to drive and positively influence the motivation and development of project teams
- Authenticity, collaboration and open communication
- Ability to facilitate project meetings, negotiate with business or technical players
- Ability to adapt to frequent changes and contingencies, management of time pressure priorities
- Ability to set clear values, priorities and standards, strong orientation to results
- Excellent abilities to communicate at all levels of the organization
Qualifications
- Bachelor’s degree in Business Administration or similar
Additional Information
- A culture focused on teamwork, continuous learning, and professional development
- Competitive base salary + performance based bonus
- Comprehensive benefits package, including health insurance
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Coface
BI Partnership Manager
Abu Dhabi, UAE
Coface is seeking a BI Partnership Manager to drive strategic partnerships for Business Information solutions through indirect sales channels. The role involves identifying partnership opportunities, managing technical i
Transformation & BPM Manager
Dubai, UAE
We are looking for a Transformation & Business Process Manager to lead transformation programs and process efficiency initiatives within the Operations department. The role involves project management, change management,
Transformation & BPM Manager
Dubai, UAE
Coface is hiring a Transformation & Business Process Manager to lead transformation programs and process efficiency initiatives. The role involves project portfolio governance, change management, stakeholder coordination
Transformation & BPM Manager
Dubai, UAE
Coface is seeking a Transformation & Business Process Manager based in Dubai to lead transformation programs and process efficiency initiatives. The role requires 5+ years of project or process management experience, kno
Transformation & BPM Manager
Dubai, UAE
Coface is hiring a Transformation & Business Process Manager in Dubai to lead transformation programs, manage process efficiency, and coordinate project portfolios. The role involves change management, stakeholder engage
Account Manager - Coface Global Solutions
Dubai, UAE
Coface is seeking a Coface Global Solutions Account Manager to manage and grow key client relationships within the CGS portfolio. The role involves driving client retention, revenue growth, and customer satisfaction whil
Marketing & Communications Manager
United Arab Emirates, UAE
The key role of the marketing department is to support the commercial strategy. Therefore, the Marketing Manager will be responsible for ensuring that the Coface brand reaches t...
Transformation & BPM Manager
, UAE
Coface is looking for a Transformation & Business Process Manager based in Dubai. You will build and manage transformation programs, drive process efficiency, and coordinate project portfolios. Requires 5+ years in proje
BI Partnership Manager
Abu Dhabi, UAE
Transformation & BPM Manager
Dubai, UAE
Transformation & BPM Manager
Dubai, UAE
Transformation & BPM Manager
Dubai, UAE
Transformation & BPM Manager
Dubai, UAE
Account Manager - Coface Global Solutions
Dubai, UAE
Marketing & Communications Manager
United Arab Emirates, UAE
Transformation & BPM Manager
, UAE