Account Manager - Coface Global Solutions
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Key skills for this role
About the Role
Coface is seeking a Coface Global Solutions Account Manager to manage and grow key client relationships within the CGS portfolio. The role involves driving client retention, revenue growth, and customer satisfaction while ensuring profitability and alignment with underwriting standards.
Key Skills for This Role
Responsibilities
- Contribute to the design and execution of the CGS Marketing Action Plan
- Support targeted initiatives to grow and saturate the CGS portfolio
- Build and maintain market intelligence within the CGS segment
- Ensure accurate reporting and updates in relevant tools
- Maintain proactive and regular communication with clients and intermediaries
- Develop strong, trust based relationships with key stakeholders
- Conduct client meetings, presentations, and regular follow ups
- Respond promptly to client queries and provide high quality service
- Advise clients on optimal coverage solutions
- Prepare proposals, bids, and price quotations
- Act as the central point of contact for assigned clients and intermediaries
- Deliver renewal revenue and drive portfolio growth and profitability
Requirements
- 5 to 10 years of experience in Account Management within the Insurance industry
- Strong experience in Credit Insurance is preferred
- Strong relationship management and negotiation skills
- Commercial expertise with a focus on profitability and client retention
- Ability to manage complex international client programs
- Solid understanding of the current economic environment and its impact on the market
- Contract management expertise, including renewals and full contract lifecycle
- Comfortable with technical policy wording and insurance structures
Full Job Posting
Role Overview
- Coface is seeking a Coface Global Solutions (CGS) Account Manager to manage and grow key client relationships within the CGS portfolio.
- This role is responsible for driving client retention, revenue growth, and customer satisfaction while ensuring profitability and alignment with Coface's risk and underwriting standards.
Main Responsibilities
- Contribute to the design and execution of the CGS Marketing Action Plan.
- Support targeted initiatives to grow and saturate the CGS portfolio.
- Build and maintain market intelligence within the CGS segment.
- Ensure accurate reporting and updates in relevant tools.
- Maintain proactive and regular communication with clients and intermediaries.
- Develop strong, trust based relationships with key stakeholders.
- Conduct client meetings, presentations, and regular follow ups.
- Respond promptly to client queries and provide high quality service.
- Advise clients on optimal coverage solutions.
- Prepare proposals, bids, and price quotations.
- Act as the central point of contact for assigned clients and intermediaries.
- Deliver renewal revenue and drive portfolio growth and profitability.
Experience
- 5 to 10 years of experience in Account Management within the Insurance industry.
- Strong experience in Credit Insurance is preferred.
Skills & Competencies
- Strong relationship management and negotiation skills.
- Commercial expertise with a focus on profitability and client retention.
- Ability to manage complex international client programs.
- Solid understanding of the current economic environment and its impact on the market.
- Contract management expertise, including renewals and full contract lifecycle.
- Comfortable with technical policy wording and insurance structures.
Key Success Factors
- Ability to build long term client relationships.
- Strong portfolio management and commercial performance.
- Effective internal coordination and stakeholder management.
- Proactive approach to business development and cross selling.
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